LeanSpa.com

Leanspa.com getleanspa.com A promotional sampler quoted at $4.95, turned out to be a $79.00 a month NIGHTMARE. Internet

6th of Mar, 2011 by User379073

I saw an ADD for a weight reduction pill, read the testimonial by a journalist, and decided to try the JAVA coffee sampler /promotional deal and the Acai berry from "Leanspa". I did this through a connecting website, and purchased the products at a introductory offer $4.95, (as they claimed to be promotionals) I printed out the leanspa reciept, and saw that I was billed for $4.95 for the promotional sample. I was sent the product sample. Then another. I then noticed a debt reduction for $79.99 on my February bank notices. This happend again in March...(The Java Coffee people did the same to me as well). I called leanspa. I was on hold for 35 minutes, then hung up. I immediatly called back, and was on hold again for an additional 30 minutes, before an employee name Sierra answered. I explained the issue, and my displeasure and canceled my order. She informed me that I must return the product to receive a full refund. I am not happy with thier less then "steller" or non exsistent customer service. In addition they have a bogus return email address as well as a bogus non working "easy cancelation" order page. This is a SCAM. An unsavory ripoff. Sincerely
Erik C. P
USA, Retired

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Comments

4667 days ago by Pjones

I have a June 6 e-mail saying they will be crediting my credit card for the amount $79.99, which has never happened, and even it they did this credit, it would only be 1/4 of the charges on my two bank statements, which all 4 totals $319.96. How can they get away with this??? I plan on making another call tomorrow, and can only pray they will credit the full amount they owe me. I am filing a complaint with BBB. LeanSpa is nothing but a scam.
Pamela Jones
totally ripoffed