Consumer reviews and reports on scam companies, bad products and services
Luxury Online L. L. C. Would not credit defective showerhead I sent back Internet
21st of Dec, 2011 by User658719
I ordered a showerhead from Luxury Online which specializes in high pressure showerheads. The showerhead was defective, in that the head would not pivot or move at all - it had become frozen. Otherwise it worked fine. After sending back the product per their instructions and asking for a replacement only, the company would not answer any e-mails. After contacting my Visa personnel, they said that through the company's bank that they had never received the showerhead (Visa could not contact the company directly). I had sent the product via US post office, with no tracking number (big mistake). Luxury Online does not list any telephone number, and only a PO box (red flag). After several months of working through Visa, Luxury Online's bank apparently told Visa that they would credit the showerhead. Never got any response from the company, except one e-mail stating that they worked with a skeleton crew during the summer time. Very frustrating. If I had not paid with a credit card, I probably would have had no recourse.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
199 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
3
204 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
6
205 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in