Consumer reviews and reports on scam companies, bad products and services
Matco Tools
Matco Tools Rick Pena Failure to honor warranty, failure to provide order documentation. Irving, Texas
6th of Sep, 2011 by User364416
My MATCO distributor will not honor the warranty on the tools. I have used MATCO since 1993.
The reason I was given was that there is an old balnce from another distributor that I never dealt with. I had been using MATCO for 3+ years from this route, all of a sudden it is magically there. I called the corporate office and said if they could produce anything that showed I had done business with this distributor and owed him, I would pay. 90 days go by and not a word till I request warranty work, then I am notified that none of my MATCO tools ($10,000+) will be warranted due to the balance that was never able to be validated.
This is nothing more than a shake down scam by the district manager and his buddy.
Never due business with Rick or his cronies!!!!!

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