Consumer reviews and reports on scam companies, bad products and services
Mini Dish Network
Mini Dish Network - Portland/Las Vegas Brett Driver, False advertising and deceptive sales techniques Portland, Oregon
10th of Apr, 2011 by User622224
I was approached by a Dish Network salesman at the Oregon State Fair in August 2010. He promised a new netbook computer in exchange for signing up for DISH. He described it as being just like the netbooks that the cell phone companies are selling for $199.00. Because I knew my 88-year-old mother wanted to get rid of Comcast, I called and asked her if she wanted the deal. She said sure, as long as they were giving her a free computer. I put her on the line with the salesman, I think his name was Troy. She signed up for DISH based upon the promise of a free netbook computer like the cell phone companies are selling for $199.00, and subsequently had the DISH system installed in her home. During my research, I discovered that the retail value of the netbook computer that Verizon was selling for $199.00 with a 2-year service agreement was $499.99. It was a HP Mini 1103098NR Netbook. The netbook computer never arrived. In late September 2010, Mom asked me to call and discuss the issue with the owners because I have a General Power of Attorney and am legally authorized to handle her business affairs. I contacted the owner, Brett Driver, who stated that he was with his daughter in Orlando, Florida, and that he would have his brother Troy handle it immediately. He claimed he had been having trouble with his suppliers but assured me that my mom would have her computer by the end of the month (September 2010). Multiple phone calls and several months later without a resolution, I was finally contacted around the first of the year by a woman from Vancouver who claimed to be their bookkeeper. She apologized profusely and again blamed the whole issue on their supplier in China. She asked me if I would be interested in becoming their supplier for the netbook computers, or would refer her to a new supplier. She said that the problem was significant and that they have perhaps over a hundred customers without their promised computers. I told her that I was not interested in doing business with their organization and that I had absolutely no intention of linking my business reputation with such an apparently deceitful enterprise. She asked if a check for $100 would make this go away I said I would ask mom; the answer was NO. Recently, in March 2011, the bookkeeper contacted my mother once again and said ?The computer is in the mail and that she would have it ?in her hands by the following Monday. That was six weeks ago still no computer. Here we are 8-months after the installation date and we continue to get nothing but false promises from these apparent fraud artists. In my opinion, they are liars, cheats, and thieves, and they continue to perpetrate their fraud on unsuspecting DISH customers in Oregon, Washington, and Las Vegas, Nevada. We want these individuals prosecuted for fraud and shut down by the Attorney General before they can cheat any more unsuspecting citizens with their scheme. We also want the company to honor their commitment and
immediately provide an HP Mini 1103098NR Netbook, or similar netbook currently sold by the cell phone
companies with a retail value of $499.99. We also intend to file a complaint with the U.S. Attorney, Dwight C. Holton, because their fraud crosses State lines. Today, we are filing Better Business Bureau complaints in all markets that we know they are doing business,
and we are contacting attorneys regarding a class action suit against this company, the owners of Mini Dish Network, DISH Network Corporation and DISH Network, LLC, who have acted as enablers and co-conspirators in their intrinsic
support perpetuating the continuing fraud. We have sent copies of this letter to the entire management team at DISH Network, including: Charles W. Ergen,
Carl Vogel, Bernie Han, R. Stanton Dodge, Stephen Wood, James DeFranco, Erik Carlson, Tom Cullen, and Michael
Kelly. As of this date, they have not responded. We are also contacting the consumer protection reporters at The Oregonian newspaper and Channel 2 On Your Side today.
Comments
3420 days ago by Molleebrown
I am so glad I read this, I was approached just today. I told the salesman I had to talk to my husband first, but I was planning on doing it. We have Direct TV and we thought why not switch for a free laptop? This information is very helpful to me. Obviously I will not fall for this now. So thank you for reporting this to try to protect other consumers! I really appreciate it. I am only too sorry that you had to go through this.
3404 days ago by Cheph
We went threw the same thing with them and the whole Laptop is in the mail ... We went threw a guy named troy from portland total scam ... working on reporting them to also
3403 days ago by Mmilner
We are going thru same as well!! first she ran out of laptops then she was sick then it was in the mail then she ran out again so she would mail on thursday then the same story over and over now she is sick again and will be in the mail soon ugh!!! freakin redicolous! besides the laptop the service sucks! we didnt get it hooked up right in first place and I miss my on demand!!! if i would of known the laptop was a scam i would of stuck to my comcast! I will report this along with my brother (comment above) who was also promised a laptop!
3267 days ago by Karenine56
I am getting the same thing except I had decided it was a scam and then they called me to verify my address and ask what color laptop I wanted. I returned their call and they called me back and gave them the information they needed. It has been several weeks and no laptop. I have tried calling them back (Little Bookkeeper in Vancouver Wa.) and they do not return my call!! How do I add to the complaint. The signs in my town have disappeared. I also was contacted initially by someone supposedly in Florida on vacation. What a scam artist! I usually am not gullible.
3176 days ago by Willj
get a life fuckers troy isnt a scammer you are just to lazy to read the contract before you sign it. Im fucking 18 and i read it and understood it. The laptops where supposed to be a fucking gift for the custumers if it takes a fucking year to ship let it be its just a small laptop not good for anything but going online.
3024 days ago by Kevin97006
It never ceases to amaze me how people are greedy. I signed up with Troy for the Dish service and realized that the laptop was a freebie. If you are only signing up to get a $200 laptop, why are you signing up? Is a netbook really worth all of this?

I signed up for the Dish with Troy because I wanted the Dish. The laptop was just a bonus. If you want a laptop, buy a laptop and quit crying. If you want the Dish service, sign up for Dish service.

Either way, how can you bitch about something free not showing up?

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