|money tree merchant|
|money tree merchant service golbay pay Money tree merchant service global pay keep charge my account 39.9 for over 16 month after my account closed |
|10th of Jun, 2011 by User265384 |
|I signed up with money tree merchant services for my wholesale business in 2008.the Rep offer me free machine and No year contract and cancelation fee which is very good|
But there service is bad. you always can't find people if you need help and fees keep going up.so I closed my account in Dec,2009.
Money Tree Merchant Services sent me a postage packing slip to mail the machine back to them at their expense.which I did . I thought everything should be done.
But my account was automatic charged $39.9 by money tree merchant service globay pay up to 14 month without any statemant and notice .I did't check my account so often until I found out
In March 2011.
I e-mailed to the Rep why they still charged me 39.9 every month after my account was closed.
I was told they don't know the reason. it might there system problem and they promised me they will return the money to me. but one month late I didn't get my money back instead there is another 39.9 come to my account. I called customer service. the lady get my phone.she said she will talk to her manager and called me back. But I didn't get any answer from her.
so I called my bank and file a claim, my bank stop this company charge.
In may my account was not charged. I thought everything should be done. but this month I saw another 39.9 came from my account. They just change their name a little bit then they still can take my money out from my account.
I have to close my account to stop their charge.
they total charged my account 39.9 up to 16 month after my account was closed.
I don't know how can I get my money back.
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