| Newsmax Subscription |
| Billing consumer contrary to advertised terms of trial subscription |
| 7th of Sep, 2011 by Brownbo |
The below email to Newsmax outlines the issue, what I expect from them in to remedy the situation and the action I will take if they do not respond. Fortunately the State of Michigan has an Attorney General's office that takes an active interest in such complaints.
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On July 10, 2011 I accepted a trial offer (Order ID # ____; Customer ID #_____) that included the following:
-trail subscription to Newsmax
-trial 3-month subscription to The Dividend Machine
-trial 2-month subscription to Financial Intelligence Report
-copy of the book Money Mischief for $4.95
Sometime after I placed this order I received a mailing indicating that within 6 to 8 weeks of the order I would receive my first issue of the trial subscriptions.
I have yet to receive a trial copy of The Dividend Machine. I received, last week, a first copy of the Financial Intelligence Report. Much to my distress I also discovered I have been charged $99.00 for the Financial Intelligence Report. This is supposed to be a trial subscription yet my credit card account was charged the $99.00 nearly one week before I received the first copy of the supposed trial offer.
Documentation I received from Newsmax stated "A month before your trial subscription will expire we'll kindly send you a renewal notice making you aware that your subscription will renew automatically. Of course, if you decide you do not wish to continue your subscription, simply write "cancel" on the renewal notice and mail back."
No trial subscription has yet started (other than Newsmax magazine itself for which I have received two copies), I have received no such renewal notices that would offer me the opportunity to respond as you described in your mailings.
This leads me to believe that Newsmax's offer is nothing more than a fraudulent scam to induce individuals into subscriptions that they ultimately may not desire to maintain.
In order to remedy this belief I expect the following:
1. The $99.00 charge to my credit card is to be credited back. The trial subscription to both the Financial Intelligence Report
and the The Dividend Machine are to be cancelled and there are to be no further charges to my credit card for these publications.
2. I receive no further issues of Newsmax nor any further email notices. My credit card is not to be charged for any subscription amount.
3. I will return the copy of "Money Mischief, for which I paid $4.95. I should note that this book is available at Amazon for $7.98 and eBay for $11.00 and there is a free download also available on the internet. I will also return my two copies of Newsmax and the first copy of the Financial Intelligence Report that I received last week.
I am deeply disappointed and angered by such a scam offered by what is alleged to be a reliable and respected conservative news source.
Failure to accept this offer or respond, in any way to this email, will result in my turning this matter over to the Attorney General's office for the State of Michigan
Regretfully,
R. Brown |
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TO WHOM IT MAY CONCERN. WHO AM I WRITING TO?? I, TOO, HAVE COMPLAINTS ABOUT NEWSMAX FREE TRIAL OFFERS FOR FREE TRIAL MAGAZINES AND FREE BOOK OFFERS THEY DONT STICK TO THEIR INTERNET ADVERTISED PROMISES. I ORDERED SEVERAL FREE BOOKS, AFTERSHOCK, AND DR BROWNSTEIN'S 3 FREE BOOKS AND TRIAL SUBSCRIPTION FOR HIS NEWSLETTERS, AND OTHERS, NOTHING HAS ARRIVED YET, IN 2-3 WEEKS... BEFORE I GOT ANYTHING FROM THEM...NO CHANCE TO REVIEW TRIAL OFFERS. MY CARD WAS CHARGED $54 FAR TOO SOON WITHOUT MY AUTHORIZATION.FOR DR BROWNSTEINS OFFER. ALSO I GOT ONE EMAIL ABOUT 2-3 WEEKS AFTER ORDEREING, SAYING "WE HOPE YOU ENJOYED YOUR FREE TRIAL OF "GOLD STOCK REPORT", AND PLEASE CANCEL IMMEDIATELY IF YOU DO NOT WISH TO PAY ABOUT $99 FOR AN ONGOING SUBSCRIPTION." I HAVENT RECEIVED ANYTHING AT ALL FROM THEM, AND I CANCELLED THE SUBSCRIPTION TO GOLD STOCK ADVISER IMMEDIATELY, SAYING BECAUSE THEY DIDNT KEEP THEIR AGREEMENT WHICH WAS A LONGER TRIAL SUBSCRIPTION PERIOD AND ONE MONTH PRIOR TO EXPIRATION, A NOTICE WITH OPTION TO CANCEL. I PAID $4.95 FOR SHIPPING FOR FREE AFTERSHOCK BOOK PLUS THIS FREE TRIAL SUBSCRIPTION. DR BROWNSTEN'S SITE HAS NO CONTACT INFO ON IT.
HOW CAN I HEAR BACK FROM YOU, COMPLAINT PERSON??I HAVE NO IDEA WHERE THIS COMPLAINT IS GOING TO. THERE'S NO PLACE TO PUT MY PRIVATE EMAIL ADDRESS OR NAME FOR A REPLY. I FOUND THIS ON THE INTERNET WHEN I TRIED TO COMMUNICATE WITH NEWSMAX. I ORDERED OTHER SIMILAR DEALS FROM THEM AND I WANT ALL MY MONEY BACK. . I READ ABOVE HERE OF ANOTHER SIMILAR COMPLAINT ABOUT NEWSMAX.COM.
I INVITE OTHER PEOPLE TO COMPLAIN HERE ALSO, AND, MORE IMPORTANTLY, TO THE MICHIGAN ATTORNEY GENERAL ...ALL TO THE SAME PLACE.
THIS HAS BEEN GOING ON SINCE AT LEAST JULY 2011, (DATE OF PREVIOUS COMPLAINT IN THIS COMPUTER PAGE.) POSSIBLY BEFORE. ITS NOW JAN 16, 2012.
THANKS TO R. BROWN, SEPT 2011 COMPLAINANT'S IDEA TO TAKE IT TO THE MICHIGAN ATTORNEY GENERAL.GOOD IDEA FOR EVERY VICTIM.
I MAY HAVE MORE COMPLAINTS AGAINST THEM SOON, BECAUSE I ORDERED OTHER TRIAL SUBSCRIPTIONS "RISK FREE" ALSO. WHEN I EMAILED THEM ASKING BILLING QUESTIONS, IN THEIR LIMITED SPACE BOX, THEY SEND AN AUTOMATIC REPY BACK, SAYING THEY CANT REPLY TO EVERYONE I HAVE YET TO SEE WHAT HAPPENS. I HAVE NOT CALLED THEM YET. THEY CLOSE TOO EARLY FOR WEST COAST TIME. (2.30PM) THANKS PLEASE POST WHAT YOU ARE GOING TO D
ABOUT THESE COMPLAINTS ON THIS SITE. I WILL POST FURTHER COMPLAINTS I'M EXPECTING FROM THEM LATER.
ANOTHER DISAPPOINTED NEWSMAX VICTM. |
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COMMENT TO R. BROWN. FROM HIS/HER SEPT 2011 REPORT HERE ABOUT NEWSMAX SCAM.
THANKS SO MUCH. I READ YOUR REPORT AND IDEA TO REPORT THIS TO THE MICHIGAN ATTORNEY GENERAL. YOU SHOULD JUST GO DIRECTLY THERE AND DONT WASTE MORE TIME AND STRESS TRYING TO BE NICE. YOUR REPORT LET ME KNOW THAT MY SUSPICIONS WERE REAL. BY NOW MAYBE YOU HAVE TAKEN ACTION. ITS 4 MONTHS LATER. PLEASE POST WHAT HAPPENED SINCE THEN AND IF YOU GOT ALL YOUR MONEY BACK AND WHAT NEWSMAX SAID TO YOU. MANY OTHER PEOPLE HAVE SIMILAR COMPLAINTS. IS NEWSMAX REALLY IN MICHIGAN? THANKS FOR YOUR REPORT AGAIN. IT WAS HELPFUL TO ME. IT WAS THE FIRST ONE I READ. |
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