Consumer reviews and reports on scam companies, bad products and services
OCWEN Loan Servicing
Ocwen Loan Servicing I NEED HELP... Took over my loan with no transfer letter now other fees Internet, Florida
3rd of Jan, 2011 by User243060
My loan was taken over in September of 2010 by Ocwen. I was never given a transfer letter to notify me of this. I have my taxes and insurance escrowed into my monthly payment. Now they tell me I am in the hole by more than $200. When I first contacted them they told me that my interest will not change until 2012. I get a letter saying next month my payment will be going up almost $100. Also that I have to pay $1,200 by next month to accomodate my escrow account. My payment will be going up BUT my escrow payment is going to be lowered.


They are charging me $201 fee for the loan transfer... As many times as my loan has transfered (about 4 times) I have never had to pay any transfer or new loan fee. I do not want to even attempt to call them... The last time I did, I was so mad I hung up after sitting on the AUTOMATED menu for about 40 minutes. I was so mad by the time they FINALLY picked up, I went off and every other word was a nasty one. I hung up and was even madder because I didn't get anything accomplished. What are my options at this point?


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