Consumer reviews and reports on scam companies, bad products and services
Office Depot
Office Depot 'Free' Diagnostic is Expensive Wichita, Kansas
13th of Sep, 2011 by User944596
Office Depot offers free diagnostic for troubled computers. But then they offer to 'fix' by offering their products. Our arrangement was that if the new operating system didn't fix it, we would be refunded. So we paid $120. The tech put in the WRONG operating system or everything might have been okay. He assumed he knew, based on what he found in the computer, but we had upgraded and didn't keep old info. So when I needed the key code, it didn't match. I took the computer back but instead of removing the old, he just over-wrote it with a new OP Sys. In the process, he ERASED our back-up hard drive!! He is supposed to have all sorts of certifications and be some sort of expert!?? I emailed them about the problem asking for a refund but they just offered to look at it again. I'd already taken it twice, was losing time and money in my business--not to mention all contact and communication! So, no, I didn't take the time to take it back. A business associate had a similar problem in TX. In no instance did they turn the computer on and show that it worked before sending it home. BEWARE of Office Depot's FREE diagnostic offer.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

202 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
206 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
207 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in