|OldSchoolCarbs JD Wagner 3 months of excuses and lies, but no results except I have 6 bags of parts San Jose, California |
|23rd of Aug, 2011 by User407737 |
|I have a 1986 Honda VF500F that I picked up cheap while working near Sacramento, CA . I knew the bike needed the carbs redone, I was fine with that. |
I saw an auction on Ebay from a guy going by the name "oldschoolcarbs" describing his vast experience with the carbs of my bikes line (it's a V-4) and his $225 cleaning and rebuild service.
His feedback was good, so on 04 April 2011 I sent them in. On 08 April 2011 he emailed me , and said that he had received them.
In a phone communication in May 2011, I asked about the carbs, as I had been given a turnaround time of 4 weeks, due to a backlog; he told me that the Fukushima earthquake had disrupted his supply of parts, and he was scrambling to acquire a new source.
On 23 June 2011, I emailed him about the status of my carbs. His response on 24 Jun 2011 was: "Terence, you should expect to hear that they're ready to ship in the next couple of days. I've shut down some auctions until we get caught up with this backlog. I love the work but I hate keeping folks waiting--especially since I underestimated the response I'd get and the time it takes to get them
out." Keep in mind, this is 10 weeks after he said that he had them.
On 15 July 2011 I again asked him about my carbs. He replied that the EPA had shut down his old shop but "...They'll be on the way VERY shortly. "
On 22 July 2011, I received an email from oldschoolcarbs saying that he had made a mistake; that my carb overhaul had been completed for quite a while ("Your carbs are completely finished, and have been for some time"), and all that was lacking was the aluminum plenum (part of the carb's airbox) to finish up. He thought that he had told me that he need it. He did offer me a refund if I didn't want to continue, or I could send him the part... which was never before mentioned in any communications between us or in the Ebay listing instructions.
On 27 July 2011, he said that he had confused me with another customer , but again offered to finish the work if I sent him the plenum. He offered to refund my money and still do the work if he received the plenum, but at that point I had tired of his promises; I sent him a one-line email, "Sorry. Lost my faith in you. Just send me the carbs and the refund." I did receive the refund that day via Paypal.
So then in another email on 27 July he gets pissy with me, saying it's all my fault for not sending him a complete set of parts (the plenum), which he goes on to say that he could have borrowed from another customers set for assembly; berates me for not allowing a trained professional (him) to complete the work at no cost (besides the 3 months of waiting); he tells me that the cleaning and prep work is complete but I don't deserve it... but wait, he said they were done, right? He told me "...kiss my ass.." and said that normally he would send it back to me the next day, but because I offended him, he wouldn't go to his "shipper" aka the US Post Office, for several days.
Apparently, he must have felt bad about it, or because I told him I wanted a shipping confirmation in 1 week, because on 28 July 2011 he sent an email that claimed he would send them out "on Monday". Of course, he didn't say WHAT Monday... they went out11 days later on Monday 08 Aug 2011.
What I got was just a box with 8 bags of parts in it, not completed carbs like this liar said I would get. He cheated me out of 3 months of summer riding, cost me a lot of gas since I used my truck insted of my bike, and just frustrated the hell out of me with all of his LIES.
I think that this guy is an incompetant mechanic and a bald-faced LIAR. Don't take your bike anywhere near him, it may disappear for months like mine did.
|I am, of course, oldschoolcarbs.|
Terence McGuire is on one of those guys who you hope you never encounter but who nevertheless go out of their way to place themselves in your path.
There was indeed some miscommunication but I tried everything to placate the guy. However I discovered very quickly that he'll reply to an apology or an offer to mitigate with insults and childish, self-absorbed demands.
Facts are that he sent me a box of random parts and demanded that I make sense of it. No problem, I do this every day. But the single most important part, a metal plenum that holds them all together, was missing and for months he simply would not send it to me. When I told him that I had other customers' carbs of the same model, he demanded that I destroy one of them for the parts to salvage his, which would have left that person's carbs forever undoable. The professional and ethical lapse required for this was completely lost on Terence. He remained frozen onto on the idea that I was at fault for not specifying in my ad that in order to return a complete set of carbs I needed a complete set to start with.
My ad does indeed say that if they're complete and there are no broken parts the price won't change by surprise.
In the end and after telling him three times that they were completely finished to like-new condition and merely required the missing plenum to assemble, and only receiving further silly tirades in reply, I neatly bagged all ninety-five odd parts according to fitment/ purpose and sent them back.
I spent roughly 9 hours on his carbs for free and shipped them to him at my expense.
He can indeed kiss my ass.
|hello, I also had my carbs done at old school carbs. but I think it was another company the onwer name was jack. a real nice guy to do business with. he did my GL1100 carbs and they came out great. and he helped me over the phone many times till the bike ran perfect.so I wish the other company would change there name to ??? dick heads or ??? thanks Tom|
ps if you have any questions email me @ [email protected] know if it warms up here in maine I can ride again.
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