PCCare247: norton-support.pccare247.com

Is PCCare247 legitimate?

3rd of Jul, 2012 by wouldbenerd

I have a Windows XP system that was not able to send emails but could receive emails. I had many discussions with Bell Canada and they tried to solve my problem. They advised me to contact Norton to help me. I have a Norton 360 subscription which should have helped me. I was not able to get through to Norton Technical Services and waited an hour on the phone. I finally tried another number on the Norton website and found myself talking to a company that serviced Norton subscribers.. . The company turned out to be PCCare247. My problem with them was that they did not immediately identify themselves to be a separate company but alluded to the "we service Norton subscribers" line.

My problem, according to PCCare247 was that I had Trojans on my computer. I was stuck and agreed to a service for $299.00 for a year and they worked on my Trojan problem for 4 hours.

My computer is working fairly well now but I feel scammed. Does anyone else out there have an opinion on PCCare247 or a similar experience with them. Their technical services appear to originate in India. The big problem with this is that I had extreme difficulty understanding the accents and communication was essential in trying to determined my computer's problem.

Do you have a bad or good experience with IT Company called PCCare247 or www.pccare247.com? If so then please share with us here.

Love to hear from anyone about this company.

Thanks

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Comments

319 days ago by Barrettcole

Trust all is well. I just saw this thread and I respect the opinions that are expressed above. But to be very honest I have had an enchanting experience with PCCare247. It all started when I got into trouble with Microsoft Outlook on my PC. There was not one, not two, but three quandaries plaguing that program all together. The first thing being that I wasn’t able to retrieve my previous files and second and third one were that I couldn’t send and receive any mails. So, I called up PCCare247 and asked them, if they could help me with this trying situation and reply I got was positive. And in a way I find him very honest and a professional, as he told me that the service I need to fix my PC would be availed at a certain charge. I paid the money through my Amex credit card and before the payment was done, as their payment gateway was down so, banking transaction took time, but what surprised me was that they had by then already fixed the issue. Thus, from my side PCCare247 gets cheers!!!

Yes, PCCare247 is totally legitimate.