Perfect Third

Perfect Third Inc Wakemate customer service never available, never received the product, never respond to email, no phone number, Internet

8th of Sep, 2011 by User824177

On the August 29, I found this really great product that can be connected to my phone via bluetooth, and wakes me up at the time when i am mostly awake. Thus, i ordered it on that day. when i was processing the order, it asked me for the shipping options. i was not in a rush so i was going to choose the cheapest, and the slowest one. however, on the bottom, it told me that if i choose that, then the product will take forever to get to the destination. So, i changed my mind, and changed the option to the 3-5 business day. After i ordered, i received a confirmation email. it said, i will soon receive an email about tracking information, and etc within 48 hours. so i waited and nothing came. I thought the system went wrong or something, so i just decided to wait 3-5 days for the product to arrive. A week later, nothing has arrived. i contacted the Wakemate via email, (they did not mention their phone number on their website. even the "live chat" that they have is never working.) and told them that i still haven't receive any product or email from you guys. No one replied back. so few days later, i decided to email the co-founder which his email was available on the website. i wrote how i am getting upset because of all these. i just told him that all i want is my product to arrive on time. no one replied back. Now i am upset. and i want to get connected with Wakemate and ask them what's going on. They took my money, and no one ever replies back. it already has passed 10 days after i ordered, but still, nothing.

Track this Report 0 Comment | Post a Comment