Consumer reviews and reports on scam companies, bad products and services
Professional Moving Solutions Did not pick up vehicle on time, and tried raising the price twice. And currently will not refund my $200 deposit. No s
9th of Oct, 2011 by User496103
I am an active duty service member in the Army. I was contacted my Professional Moving Solutions after requesting a quote online. I was quoted for a $200 deposit, and $650 cash on delivery from Ft. Irwin, CA to Dahlonega, GA. I made it very clear that I needed the car picked up by the 28th of September 2011. On the 24th of September I contacted them to see if they had found a carrier yet, they had not but assured me they would. By the 28th, there was still no carrier and I had to leave. I had no choice so I left the car with a friend. When I arrived in Atlanta on the 30th I was contacted again. They stated they found a carrier but it would cost me an additional $100. Though unhappy I agreed. On the 2nd of October I was contacted by the driver who stated he could not drive to Ft. Irwin unless I gave him an additional $200. Needless to say I did not comply with his offer. I tried to contact Professional Moving Solutions but it was a Sunday, and I could not reach anyone. I called first thing Monday the 3rd. I informed them what happened, and asked for my $200 deposit back. They stated they still had time to find me a carrier. After being late, raising the price once, and finding a carrier who tried to extort me for an additional $200 I could not continue to do business with them. They still refuse to take any responsibility for their poor customer service, and refuse to pay back my deposit.

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