Consumer reviews and reports on scam companies, bad products and services
Roommate Express Guaranteed Service by Phone Rep - Denied in Conclusion Tempe, Arizona
10th of Oct, 2011 by User553926
On August 25, 2011 a Roommate Express representative contacted me. For a price of $49.00 he promised that I would receive several calls per day and would definitely have a roommate within two weeks. He further warranted that I would receive a refund if I was not satisfied. This was very feasible since I am offering rooms for $350 to $400 per month in the
metro Atlanta area. This is a reasonable price for a good neighborhood. I agreed and he took my credit card information. Let me further clarify that when I run an ad with the Atlanta Journal or Craig’s List I DO receive several calls per day. In over a 30 day period with listing with Roommate Express I received not one call. I called them and left a message, no return call. I then contacted my credit card company and disputed the charge. Roommate Express then forwarded to my credit card company a statement from their website that services were not guaranteed. (I had never seen their website prior to agreeing to this transaction). So Roommate Express basically lied. No guarantee. No calls. No matches. No refund. A total sham.

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