Consumer reviews and reports on scam companies, bad products and services
Route 22 Nissan
Route 22 Nissan FALSE ADVERTISING... HIGHLY UNPROFESSIONAL.. STAY AWAY! Hillside, New Jersey
11th of Dec, 2010 by User652016
A COMPLETE JOKE!! I found a Mini Cooper S that I was very interested in online and it happened to be at Route 22 Nissan.. I called to get some information and was redirected by the receptionist 2x and finally she was able to get me some info.. When I inquired about pricing all she could say was "we only negotiate in person"... Being that I lived over 2 hours away I reluctantly made the drive as online on ALL of their ads it reads "We are very negotiable... No reasonable offer refused".. I at least assumed There would be a little flexibility off of their online advertised price.. Which was a bit interesting as the car was listed on both autotrader.com and cars.com at $13,877 and on their website as $14,877 and "financing $11,877"... I should have known right there not to waste my time.. I called yet again and asked to speak to finance manager to get some more info as I was intending to pay CASH and wanted to know what forms of payment they accept.. I was put in touch with Nisarg? and he was all but annoyed he was talking to me especially since I was inquiring about paying cash... In hindsight another clue that I should never have made the drive... Upon arrival the dealership could have been best described as dirty, disorganized, unprofessional, etc.. I was about to write it off as a nice drive to North Jersey and simply walk out and go home.. At that point my astute fianc told me to go out on the lot and at least look at the car... I looked at the car and it was actually a really nice 1 owner car.. So I decided to look into things a bit.. By then my fianc had found a "sales person" who was nice and friendly but absolutely clueless... We went inside and sat down and he went to talk to his manager.. He then came back to the table and had a price of $11,877 financed with $3000 down.. I repeated what I had earlier told him (that I was paying cash) and then showed him the print outs from autotrader and cars.com that listed the car at $13,877 with the claim that they were "very negotiable".. He then looked at me confused and said "Oh you want to negotiate off of that price?... To which I replied well yes of course.. Back to the manager (hidden away) he went.. He returned and said to me that the ads were a mistake, but since I drove all the way up there the would honor the $13,877 price for me... as long as I financed with them... I was becoming infuriated.. I repeated for the 4th time that I was paying cash and he tried to then convince me to finance with them "just for a few months" and then pay it off... At this point I knew what they were attempting to do and was outraged that a dealership operates this way in this day and age... I for one last time stated I came up here to pay cash, I have the cash on hand and I wanted to buy the car provided they were true to their advertised pricing.. He then threw his hands up in the air and said okay fine if you insist on paying cash the cash price is..... $15,877... HUH?.. WHAT?.. 2 thousand more than the nationally advertised price!?!?!... I did all I could do to contain my self and not flip the desk over and gladly walked out... I have never even heard of a a dealership that operates that dishonestly.... I am now forwarding all materials that I have along with a synopsis over to the BBB, Nissan North America, AutoTrader.com, Cars.com, and RipOffReport.com.... DO NOT EVEN THINK OF GOING TO THIS SH**HOLE!!

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