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Never received voucher I bought. 15 dollars for a 30 dollar gift card.
19th of Feb, 2012 by tneisewander
In December of 2011, I purchased a 30 dollar Barnes and Noble gift card for 15 dollars. My card was charged, and of course I never received a voucher after I redeemed it online. I contacted Savemore and Michael Tijerina, the "account manager" emailed me back and said my voucher was on the way. This was February 2nd, and of course I never received it. I'm unsure if I need to go through my bank and file a complaint. I just want my money back. Here is a copy of the email I was sent.
Hello Tasha,

Thank you for contacting us and being a SaveMore customer. I apologize for the delay with your card. I have added your name to a priority list so that your card will be sent out as soon as possible. It may take between 1-2 weeks. If this timeframe is unacceptable, we can offer a refund today.

Your card is also located under the account tneise****

Please let me know if you have any questions.


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