Consumer reviews and reports on scam companies, bad products and services
Saveology
Bait and switch, misrepresentation, scam
27th of Mar, 2012 by keithnyc
I had called Comcast several times to set up service at a residence we are relocating to, but because there are still residents there they told me to call back as they couldn't set up service until the current residents closed their account.

I was contacted by a company representing themselves wholly as Comcast employees, and knew that I was seeking Comcast services in Texas (where we are relocating). They called "regarding my inquiry about Comcast services" and stated that they could place my order. After explaining that there were still people at the address and I was told I needed to wait, I was informed that it's not a problem, I can place the order and can just call back for installation once the residents vacate.

I placed the order after giving out all of my personal information (no charges or credit card info was given though) and thought this was great, finally Comcast is taken care of. 20 minutes later, I got an email from a company called "Saveology" which I had never heard of with all of my order details.

Never once did the representative say she was from this company, and both I and my Wife asked directly "Is this Comcast?" and she answered "Yes". At the end of the call, she tried persistently to get me to buy a cable modem or router and ADT Security services, as well as a Technical Support contract.

I called Comcast immediately after receiving the email, and they said whatever confirmation number Saveology gave me was "useless" (and they gave me a better package at a cheaper rate than what Saveology had quoted).

Clearly, this was a scam and misrepresentation. It's a scam because in fact they sold me nothing related to Comcast (4 Comcast employees in the span of 3 weeks told me it was IMPOSSIBLE to set up my service at all until the residents left the house we were relocating to and I would have to call back) and the goal for Saveology was to get me to buy related products and services thinking it was from Comcast. It was misrepresentation because I was told clearly I was dealing with a Comcast representative. This cannot be allowed.

I did contact Saveology and explained the situation, and the sales rep said that since I paid for nothing there was no harm done, at which point she hung up on me.

I would direct you to the NUMEROUS complaints on two other sites as well:

http://www.ripoffreport.com/directory/saveology.aspx

http://www.complaintsboard.com/bycompany/saveology-a127186.html

If the lady from Saveology had simply said who she was and what they were offering, I would have understood but politely refused to give them personal information. I was lied to and scammed.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
47 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
272 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
276 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
277 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in