Schumacher Homes Very difficult, deceptive, and lacking in communication Akron, Ohio

1st of Apr, 2013 by User443008

I am currently working with Schumacher Homes of Akron, Ohio. From the beginning, they were difficult to deal with. Their website advertises a great base price for their floorplans, but the moment you step into their offices the price increases at least $8,000. My wife and I scheduled an appointment to discuss a particular floorplan, with very minimal changes. The "new home specialist" quoted us some estimated costs for our changes, and we signed a contract. A few weeks later, as we were working on our loan closing, the communication between us and our specialist had completely dropped off. Multiple emails and calls went ignored. I called and spoke to a different representative, and they were much more helpful. They were able to obtain our updated redlines, and the quotes from the general manager. Every price change we were quoted initially was at LEAST 300% higher, unless it was a credit. Every credit was approximately 50% less. Following our lot walk, the estimated construction cost shot up 11,000 for a variety of reasons. All in all, I don't feel that I have had the worst experience with Schumacher, but I definitely remain disappointed and feel relatively deceived. I let myself get under contract too quickly, and am now considering finding a different builder at the risk of losing our land. I don't blame Schumacher entirely, but I have felt ripped off every step of the way so far. If you plan to meet or build with Schumacher, come prepared. Don't sign a contract too fast, wait until you get SPR responses, otherwise the costs may be disgustingly different.

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