Consumer reviews and reports on scam companies, bad products and services
Sears Home Improvement
Sears Home Improvement Installers are not sears Emplyees , Internet
8th of Jun, 2011 by User708521
Do Not Use SEARS Home Improvement Co. for any installations that are crucial to your home or comfort. They do not have emergency weekend telephone numbers and use local independant contractors. That being said I will tell my story: I Just bought a house and was in the process of updating a lot of thing's including a central air system...house had none, but had a forced hot air furnace with duct work in place. I interviewed 3 Contractor companies for installing a Central Air system to my forced hot air furnace. Sears was the most competetive so I signed with them. Next step, they sent in a local contractor to assess the job. He said that it wouldn't work and I would be unhappy with the results because the cold air wouldn't be blown up the bedrooms (Custom Split Level Home with 4 floors instead of the usual 3). Sears sent the sales people back in. He tested my system and said that I had a 2 speed blower on the furnace and that it should work. I demanded that the local contractor come back to assure me as to what the salesman said was true. Contractor tested the 2 speed blower in my system and said that it still wouldn't work. I said what about a booster motor that could be put on the 2 vents that were the problem (one vent already had one that didn't work-thus the recommendation on my part). He said that would work so we scheduled the job to start. Installation took the better part of a day. I added a dehumifier which was installed and they also installed a separate Condensation Evaparator unit. In comes the electrician to run wiring to the unit and the compressor from the fuse box. All is well and working well on Thursday in time for my company from South Carolina to visit during the Memorial Day weekend. Thursday night sleeping was terrible...it was hot. I checked the unit and it wasn't working and breaker in the fuse box was tripped. I call Sears on Friday morning and they sent the installation contractor back on Friday morning. He checked out the system and said that everything was working well..off he goes. Friday late morning, My wife and I and the guests went visiting (left the AIR on) and came back about 6:30 pm the house was a sauna because we closed all of the windows. TRIED EVERY NUMBER I WAS GIVEN FOR SEARS HOME IMPROVEMENT, LEFT MESSAGES EVERYWHERE BUT COULD NOT GET TO SPEAK WITH ONE PERSON, EVEN TRIED ALL NUMBERS AGAIN ON SATURDAY...NOTHING. Memorial Weekend was ruined due to the heat because Sears has no emergency weekend telephone numbers. Adding Insult to Injury: Contractor came on Tuesday afternoon (after the Holiday Weekend was over) and replaced the Condensation Evaperator unit which he thought was the problem. Unit worked fine for about 2 hours and then no cold air again. My wife went down to do laundry and found the basement floor full of water to which she put a pail underneath the CE unit because it was leaking all over the floor. Contractor is back (scratching his head) everything checks out. Long story longer, Electrician was supposed to run a hardwired line to the CE unit but instead pluggeg it into one of the recepticles in the basement. This recepticle worked when you turned on the basemnt light but didn't work when it was turned off...How stupid is that NOT TO CHECK EVERYTHING. This whole process was a comedy of errors and ommissions. FACT STILL REMAINS, SEARS HOME IMPROVEMENT COMPANY IS NOT GOOD AND IF YOU NEED THEM OVER A WEEKEND FORGET IT, DON'T GIVE THEM THE JOB.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
233 days ago by Notagain5275
John Allen Stewart ( Signature Solutions ) ( Liquid Secrets Inc ) ( J&A Premier Capital Corp ) - Trade Scam Scheme : DO NOT SENT THIS GUY MONEY
John's personal and business operations will constantly be updated every 30 days and his...
2
286 days ago by FoolMeOnceShameOnYou
CableLink Solutions - Suncontracted us to do work & never paid
Wendy Reynolds reached out to us on behalf of the company owner who is trying to get things caught...
3
305 days ago by laphotographer
Michael Silberman - Michael Silberman DISTURBED SILBERMAN THREATENING &...
It's a shame that I can't find a way to delete my previous post. (above). In the...
4
328 days ago by FoolMeOnceShameOnYou
Expect Payment Solutions - Derek Garvin - Credit Card Processing Scam Artist
Where to even start. I'm a small business owner who had done business with Expect for about...
5
372 days ago by User445499
DO NOT DEAL WITH STEFAN SNYDERS/////Bitcoin.de - Scammer/LIAR
Hi CrookedlyBouquet Please provide the trade ID of the trade you are referring to, will take a...
7
388 days ago by 666invocation
Elizabeth C. Pellerin - SOCIOPATH
Lucifer's spawn, invoke me
8
391 days ago by Fuckmichaelscamese
Michael Salese - Michael Salese Getting ripped off by Mike Salese Bangor ,...
FUCK MICAHEL SALESE. I hope he gets burned alive!!! His children too!!
9
394 days ago by javierluna
ebay seller starpics4u - selling fake autographs to the consumers online
ebay seller starpics4u is an autograph forger. He doesn't always go out and get autographs...
10
395 days ago by CrookedlyBouquet
Stefan Snyders consultant at bitmex - this man is a fraud! he will rip you off!
NOT false information. You (Stefan Snyders) try and scam people out of Bitcoin on bitcoin.de...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in