Consumer reviews and reports on scam companies, bad products and services
Shell
Shell TemplateTuning.com has inexperienced programmers and will take your money and leave you with a broken template. Prov., Rhode Island
29th of Jan, 2011 by
Company in question: Template Tuning


2820 West 8-th str. App. 15-h Brooklyn New York 11224 United States of America Phone: 3473420463 Web Address:

Here I will show how templatetuning.com will tell you they will install your template for $49 and say it will be exactly like the demo/preview and then take your money and leave your template half way installed with broken pages.


From Rachel Green; ([email protected]) here is what she said:


Hi Shell
the template will be installed as on the preview. please pay and provide us all the necessary info. have a nice weekend.
Best regards,
Rachel Green


Here is the preview:


And here is the results of what templatetuning.com will leave you with:
THESE PAGES ARE BROKEN

________________________________________________________________________________________


1/30/2011 Update:


The process started on 1/13/2011 when I paid the $49 and we are now on day 18 and still the template is not installed correctly. As of today 1/30/2011 the template is now worst, now there is a list of warnings and errors and still not installed correctly. I would suggest at this point you fix and complete the install or refund my money.


This is worst:

So I have sent an email to Rachel Green ([email protected]) asking for a refund 1/29/2011. Up until I started this blog Rachel Green would respond to my emails in one day but now it seems Rachel will not respond. It is Sunday so I will wait till Monday for a reply.


I have also submitted a ticket on 1/28/2011 to Garry Fieldner whom also works for templatetuning pleading with Mr. Fieldner to help resolve this issue. I received the standard email responds but have not heard from him personally.


More to come.


Shell


PS, this seems to be happening more and more:


_________________________________________________________________________________


I have now sent an email to the CEO of templatetuning.com ( Allan Brill
CEO, TemplateTuning.com) ([email protected]).


I'll see if Mr. Brill will resolve this issue.

Comments
4782 days ago by Cartagena
I had the same experience with Rachel and then Amanda ("her supervisor"). They never called or emailed back. The worst service ever. I paid for installation and they suspended the ticked without giving me any reason. They broke our installation and didn't tell us. I kept asking if they needed anything else (info, set up..) to make it happen. Finally I called and asked for a refund... Bad experience, from start to finish...
4050 days ago by Neil_jrrr
Weird, guys.
I had very nice experience of working with templatetuning (though they slightly delayed the delivery of result).

I do not remember who was PM, but I was treated good, and I am satisfied with my website which they designed for me.

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