Consumer reviews and reports on scam companies, bad products and services
Shoebuy Private Events
Shoebuy Private Events Prohibitive Restocking Fees Internet
11th of Jul, 2011 by User357893
BEWARE of the shoebuy.com
affiliate Shoebuy Special Events( http://events.shoebuy.com/ ). They
have fine prices and quick service like shoebuy.com, but be sure
that you absolutely want to keep the product you order for
several reasons: no exchanges are permitted, and on
returns, they charge a $6.95 restocking fee per pair of shoes!!
Therefore, on my $39.95 shoes, that's
a 17.5% restocking fee rather steep, don't you think?? The
fee is shown on their website, (buried in the fine print), but there
is no way I would have placed an order had I known about the no
exchanges/+restocking fees policy,
and thinking about it now, I would not have even tried to to return
them. In addition, they did not respond at
all
to my repeated email complaints and requests for
information/clarification of the charges, not even a robo-reply.
Comments
3149 days ago by Lisa2011
I just got off the phone with shoebuy. Their private event is very deceiving. I ordered two pairs of shoes on 7/11/11, and thought it would follow the regular shoebuy 60 days return policy. Now today it's 35 days, they told me actually for these events, the return policy is only 30 days. And they expected to notice it by going through multiple web pages to find out this difference. They said I should have looked through their webiste before i ordered. I paid above $200 for two pairs of shoes, and even I asked to just get store credit, they wouldn't accept it. Well, they sure lost one customer, and hopefully people will see this and won't buy from them again.
3143 days ago by Wendda
they are awful, no I did not see any return policy, But my order was almost 3wks late, a flag should have went off. Returns are from order date not DATE RECEIVED!!! Very bad people to do business with.

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