Consumer reviews and reports on scam companies, bad products and services
Smokeless Direct
smokeless direct directecig e Deceptive lead-in to subscription service naples, Florida
3rd of Jan, 2011 by User308754
I responded to their web offer to try their electronic cigarettes for $9.95. During the order entry process there was no hint that this may be a subscription service.

Three weeks later I received another order for which $99.95 + $ 9.95 shipping was charged to my credit card.

After spending at least 30 minutes on hold for customer service I chose to work with my bank to reverse the charges.

The bank fraud department discontinued my card and told me I would have to file with the dispute department to reverse the charges.

The dispute department told me I needed to wait for the vendor to respond. They tried contacting the vendor while I was on the phone with them but got no response. They also advised me that the subscription is mentioned in their "terms and conditions" which I agreed to by completing the order.

So buyer beware. Although what they are doing is misleading it's probably legal.

I sent them a e-mail requesting a refund via both my personnel e-mail and via their customer service link on the website.

Anxiously awaiting their reply to see if we can resolve this issue.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

44 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
269 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
273 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
274 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

Top Reports


User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in