Consumer reviews and reports on scam companies, bad products and services
Southeast Gold Buyers Gold Max Scam Alert! Working for Theives! Internet
8th of Nov, 2011 by User753080
If you sell to or work for Southeast Gold Buyers or now Gold Max, beware. They follow none of the US laws regarding gold buying. Their sign should say "Thieves Welcome". By law, any jewelry purchased must be held for 30 days so if it is stolen merchandise, the police can be notified and the owner may reclaim their stolen jewelry. Southeast Gold Buyers/Gold Max follows none of these laws. They melt down the gold every night so the legitimate owner cannot be contacted. Moreover, they don't fingerprint the sellers. Furthermore, they make the most money on Home Parties. This is dangerous and highly illegal. Salespeople are strongly urged to get thieves to gather their friends for parties in their homes to sell all their stolen merchandise. A salesperson from Southeast Gold Buyers/Gold Max is sent to the house with a scale, testing equipment, and a check. They pay top dollar for stolen merchandise and melt it before the police can be notified. I have been told they are under indictment, which may be why they suddenly changed the name of the company to Gold Max. If you want to break the law, go ahead and work for them or sell to them. But when they are caught, employees will probably be indicted too.
2775 days ago by CathyO'
I am an employee for GoldMax USA and we follow all statutory requirements and our prices are competitive in the market. We’ve purchased gold from hundreds of thousands of consumers and our reputation speaks for itself.
2532 days ago by Research121
Every county and or city have different hold times according to local law. Some are 30 days, 7 days, etc. You are obviously ignorant to this. Maybe you should do some basic research before you make such strong claims. This post has obviously been made by a competitor.
2475 days ago by Lorianna
Gold Max employee tried to rip me off. I took my gold to their location and they offered me 3 different low ball offers I then when to another gold buyer I found on who had multiple good reviews. The offer the other company gave me beat GOLD Max by $308. I visited both locations the same day.
I don't know if every Gold Max works the same way with low ball offers or maybe it was just the place that I went. I felt like I was at a used car dealer.
It's really important to do your research before you sell to any of these companies.
2472 days ago by AtlantaGoldBug
I also experience what other Yelpers are saying...I am in the Atlanta area and took approximately 40 grams of 14K Gold into GoldMaxUSA - the lady was very nice - they all appear to be - but I allowed her to "test" my gold first, tarnishing it so it would have less value and I would not likely leave without selling. I figured the spot market value of my gold was around $1400.00, so I expected to be offered no LESS than $1000.00 Imagine my surprise when my offer came in at $490 and change! I immediately got up and that's when the sales lady sprang into action: "let me call my supervisor"...she dialed her cell a couple of times, but didnt' get through...then she tried to offer me a bit more, but I told her that I was expecting at least double. I even left her my contact # and that if she would meet my price, I'd come back. Of course, I never heard from her.

You can Google GoldMax USA complaints and read many many reviews of GoldMax from unsatified customers.
2471 days ago by GoldBugAtlanta
Consumers MUST be informed - never walk into a "Cash for Gold" store without KNOWING how much Gold you have, the spot price on that day, and what the "price per gram" you'll be offered. Example: in my experience, GoldMaxUSA (formerly Southeast Gold Buyers) is the only company who refuses to quote you their price. Why? Because they lowball you and have room to "offer a deal" when you refuse. They'll tell you that the reason they can't quote is the "rapidly changing price of gold" but this is B.S.. I called several places to compare - two Pawn Stores and two local, family owned jewelry stores. First, GoldMaxUSA does not allow you to call local stores - all of their phone #s ring to a voicemail - they want you IN their stores with your Gold, because you're much less likely to leave. The other places I called ALL gave me a "price per gram" or "price per ounce" that they would pay that day. It was usually a range of a few dollars, but it was solid enough for me to determine what I would walk away with. Finally, GoldMaxUSA's claim that they pay the "highest price for Gold" is simply not true - let me make this clear - they will NOT pay you the highest price as compared to other places, unless you are ready to dig in and haggle, and spend loads of time waiting for the salesperson to "call their supervisor" and then more haggling. Very used-car sales approach. If you relish this sort of banter and have lots of time to spend, GoldMaxUSA (formerly Southeast Gold Buyers) is the place to go! Otherwise, save yourself time and stress and visit just about any other reputable jeweler or pawn shop. Most importantly - KNOW what you have - weigh your gold, know the current price. Then ask your buyer what is the best price they will give you. I was able to find a local jewelry store that paid me THREE times what GoldMax offered - you read that right - 3 times! You too can be a smart seller of your gold.

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