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State Farm Insurance, Wylie, TX Jarrod Rush, mgr. Raised rates without notice. Could not get calls returned as to why this was done? Contacted Corp. f
5th of Dec, 2011 by User504312
My rates were raised without notification. I called to ask why. I was told "I'll check and call you back this afternoon." No call back for several days. Called again and spoke with wife of owner. The person in charge of the office is on the phone and she'll call you back immediately after she gets off the phone. No call back for several days. We only pay $150 or so each month, so they had bigger fish to fry, I guess. I called the office of the Chairman of the Board at State Farm in Bloomington, IL, and spoke with the secretary to the top guy, Ed Rust. She transferred me to "Travis" who called State Farm in Wylie, TX and got the manager on the line who apologized but offered no reason as to why I did not get a call back. Got another call from State Farm in Wylie from a woman who said she left me a voice mail. I did not receive a voice mail. I'm looking for a better deal for my car and home insurance. Charles, Garland, Texas
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