Consumer reviews and reports on scam companies, bad products and services
SureAdvance Loan
SureAdvance Loan Authorized a payday loan, which I was not aware of and has charged twice as much as the original loan Wilington, Delaware
28th of Apr, 2011 by User169191
I was looking to receive a payday loan through the internet and ran across this specific company. I filled out some questions online, but after reviewing some of the guidelines I was unsure of how the loan worked as I had never done one of these before, so I basically decided not to go through with it. About a few weeks or so later, I noticed that I had a debit of $106 out of my checking account. I immediatly called my bank to find out what this was for, they informed me that they would put a stop on any further debits from coming out and gave me a number to contact to find out what and who this was for. After playing phone tag from one company to another, I was told to call sureadvance. When I called them they indicated that I had pulled out a loan for $400. I explained to them I never authorized anything like that, I don't even have any confirmation or documentation indicating that I did. They emailed this document, that I never seen before indicating that I had authorized this loan. There was no signature or anything on it. I explained to them that I did not want this loan partially because I didn't understand the repayment plan, and that there isn't even anything on the documentation explaining what the repayment plan is. Long story short they explained to me that I would have to repay a total amount of $506. $400 loan amount and $106 origination fee and that payments would be automatically deducted from my bank account. I went ahead and left it as is. Today I checked my bank account again and reliazed that they had take additional payments out now totally $615.80. I called them again to find out what was going on and they basically indicated that I actually still owed an additional $202.40!!! I was completey outraged a total of $818.20 on a $400 loan. I feel like I got totally scammed, whe I asked to speak to a superviser they refused. I told them I would never agree to any terms like that and no where on the documents or the phone call that I had does it explain that. I told them that I had paid them more than enough and to close the loan. They would no do anything so I immediatly paid the remainder amount so I could be done with them. I of course can't believe what just happened and can't believe that that would even be legal. So I decided to look this company up and ran across this website with same exact complaint.

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