|I sought to return 2 shirts within 90 days but could not locate my receipt, so I thought store credit would be fine. Unfortunately, the items went on sale (I bought at $10, they were now $7, so I would be losing $6 under that scenario, which I hoped to avoid. The assistant manager John offered to give me a store coupon to make up the difference, which I gratefully accepted. However, at that moment, the employee I initially spoke with told me that I had said a swear word. |
I didn't remember swearing (I surely wasn't angry at anybody at that point) so I asked for clarification. She said that I said the F and the S word, which I probably muttered it under my breath when I discovered the price reduction. Since it was clearly not something I had called her, or even spoke at her, I felt ambushed by this twerpy employee making an issue out of such an isolated, tiny utterance. Then when that came out, they all jumped on me about "THIS IS A FAMILY STORE AND WE HAVE A NO SWEARING POLICY."
Whereupon I retorted "F***S***." Whereupon the assistant manager told me that he would not complete my transaction, at all. Now I was miffed, and I decided, okay, maybe if I get a different size these shirts will fit better, and I located two identical style shirts and replaced them myself, thinking that was the end of it. I even called the store afterwards and told "Steve" what had transpired and he assured me not to worry.
The replacement shirts still didn't fit right, and about a week later I located my receipt. Now I went to the store with receipt in hand, but since I had replaced the items with a different size, they now didn't match the receipt, as I was to discover. So, as far as Target is concerned, I was right back where I started. I spoke with "Amber" who, despite my confession about what had transpired the last time, all she could say was "Well, I wasn't there" (so I don't believe anything you have to say, apparently).
I said, let's talk to Steve, or even John, but she wouldn't respond beyond reiterating the receipt policy. I kept telling her that Steve or John could verify, but she refused. She also clearly felt disdain over the fact (because I confessed everything) that I had gotten caught saying the F and S words, and she also lectured me "TARGET IS A FAMILY STORE AND WE HAVE A NO SWEARING POLICY." Okay, so WHERE IS YOUR NO SWEARING POLICY POSTED, OH MIGHT TARGET GODS?
Not only was I ambushed by Target's "return policy" but I object to their "no swearing policy" unless they have the balls to post it OUTSIDE of their store for people to be aware of BEFORE they subject themselves to the terms of Target's FREEDOM OF SPEECH VIOLATION. And furthermore, some FAMILIES find it perfectly acceptable and healthy to vent with a swear word occasionally, so Target calls itself a "family" store and discriminates against certain families - families that Target apparently doesn't approve of. Since Target is so "careful" not to discriminate regarding making exceptions with their "return policy" then their discrimination in other realms means they are either stupid or hypocritical.
And, I'm apparently not good enough in Target's eyes to shop there, since I swore in their hallowed holy store. The solution to that is there are plenty of other places that welcome me and my money other than Target.
Now, Target, do the right thing and post your cookie-cutter crybaby corporate drone "no swearing policy" where people can see it BEFORE they have to get lectured or sabotaged by it and Target's mentally undeveloped employees, who apparently don't have any experience or mind in this world outside of Target's brainwashing and intrusive "policies."
Do you think Target will post their policy for customers to see beforehand? Perhaps people who value their freedom of speech would boycott such dictatorship. Yet if Target is so proud of it's family values, that's exactly what it should do - display it proudly. Only then are we playing on a level field.
Target pieces of s***.