Consumer reviews and reports on scam companies, bad products and services
Target Target and consumer abuse! Internet
25th of Dec, 2010 by User291475
Beware of buying anything from Target. I bought a GPS unit that was dead on arrival. Of course no one was happy but Target will let us just do a fair exchange since I have a receipt dated Dec 4th and received the item a week before Christmas directly from their warehouse. NO, Target will not do an item for item exchange if your electronic device is defective upon arrival, they insist you have to mail it at your cost to the manufactor so they can now give me a used item. This is outrageous to say the least. Every other store that had this GPS on sale Black Fridaywould have taken it back if proven defective out of the box.

I bought a 1450lmt GPS on Thansgiving Day which stated had Blue Tooth. I knew this item did not have blue tooth and didn't care so I bought it at the wonderful price offered and promtly contacted customer service to let them know of their error. I received a nasty note back stating if I feel this is wrong to check the manufactures website. Okay, I thought I was just being helpful. A week later an email came from Target cancelling my order and everyone elses who bought this GPS (seems they cancelled a lot of orders for different items from what I"ve read around the internet from that day) saying they had the wrong information and if you still wanted the unit you had to follow this link provided and put in your special code. Since I missed every sale for this GPS on Black Friday which I would have went to I followed the link and re-bought the unit. The price was still great. Now remember I bought and paid for a new working unit and expected to at least at some point use a new 1450LMT GPS unit but that's not what Target thinks. The unit was dead on arrival which of course is upsetting on Christmas day when you go to play with your new toy but things happen and I'll just go to the store the day after (today) to do a fair exchange. When I tried to pull my receipt off the website it says I cannot exchange this item EVER. Either I choose to send it back for a refund which will never cover me buying a new one now and they know itor send it to the manufacture at my cost to get a refurbished one. ARE YOU KIDDING ME. Why didn't they just send me a used GPS in the box? What's the difference.

I've never heard of a store not honoring a fair exchange if the item was defective right out of the box. Why would a store do this anyway, since it's horrible customer care. When I figured this had to be wrong this morning I called customer service and was told "tough luck you lost out on all the sales now for this GPS and,you have no choices" I swear they almost said that word for word but not exactly. Know what I mean?

Now I did my homework (better late than never) about their return policies on their website. It is so vague they can turn down you returning anything at anytime if they are just cranky that day. Their is nothing about defective product exchanges only talk about a 15% restocking fee for electronics returned, how they can find your receipt, how you have 90 days, blah, blah, blah. Nothing about my issue so why is it an issue. Be a good seller and do a fair trade!!!!!!!

I've contacted the Attorney General in my state concerning this matter since I feel it's consumer fraud/abuse at this point. They advertised an item wrong right before it goes on sale for one day all over the country to draw you in to buy it, they cancel that order on you a week later now saying oops Garmin gave us the wrong info (they should check the info before inserting it into their website), than they could care less if you get a working product. I thought a product has to work as promised by the person you bought it from.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

1 days ago by User90356
Rod Jacobs, Rapist Landlord - Rod Jacobs, Rapist Landlord
There is this sick Negro pervert, by the name of Rod Jacobs, who lives at 520 2nd Avenue,...
2 days ago by davidanderson
CUBAAZ ICO Scam Exposed!! - I worked for 6 months on daily basis but CEO of Cubaaz...
CUBAAZ ICO Scam Exposed!! CEO of Cubaaz, Mickael Mosse didn't pay a single penny to their...
2 days ago by davidanderson
CUBAAZ Company - I worked for Cubaaz for 6 months but Mickael Mosse, CEO of...
CUBAAZ ICO Scam Exposed!! CEO of Cubaaz, Mickael Mosse didn't pay a single penny to their...
4 days ago by Watchman6880
Tressa Duniphan - Tressa Duniphan Brittany Meyersberger Beware Master Con...
Bountyhunter7, I am the OP. I never saw any of these comments over the years. If you see my reply...
5 days ago by sanjivrathore
CUBAAZ SCAM Exposed!!! - Cubaaz didn't pay a Single penny to their Employees...
CEO of Cubaaz, Mickael Mosse didn't pay a single penny to their Employees. Mickael Mosse...
6 days ago by User49562
CUBAAZ Company - I worked for Cubaaz for 6 months but Mickael Mosse, CEO of...
CEO of Cubaaz, Mickael Mosse didn't pay a single penny to their Employees. Mickael Mosse...
7 days ago by fareena24
Four boy trucking owner - The owner of four boy trucking is fuck up. Robbing...
The owner of four boys trucking company shahab Roy khan took the amount of $8, 000 to do a job for...
9 days ago by Triniwoman346
Roy SHAHAB Khan - SCAM ARTIST claims he does TAX LEINS but STEALS your MONEY!
I have been dealing with this man for over a month. Gave him $2200 in cash and was supposed to...
12 days ago by Richard B. Davidson
Roy DeFranco of Hudson Bay Company New York City - Hiring Sex Workers From!
This post is complete BS, and obviously written by someone who is envious and jealous. Nicole...
14 days ago by annu
yes chockalingam is a fraud now they have changed his company name virkshatech

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in