Consumer reviews and reports on scam companies, bad products and services
Team Ford
Team Ford of Marietta NO Customer Service, Disrespectful, Rude, Arrogant salesmen, DISHONEST, unsatisfactory, Shady Marietta, Georgia
4th of Jun, 2011 by User643649
WORST Customer service Award goes to ---->> Scott Patterson (TeamFord of Marietta Manager) <<---- he is absolutely horrible!!! Guys like this are the reason why car salesmen have such a bad rep!! Way to go Scott. Yesterday (6/4/11) I bought a Used 2007 Mercury from Team Ford of Marietta. When I first arrived at the dealership I looked at the car, which looked great on the outside and inside. I asked to test drive and of course the salesman said yes. However he had to jump the car because the battery was dead. Obviously that was a very bad first impression, but simple things like leaving a light on can cause that so I test drove it anyway. Both of my parents were by my side to help me with making a decision for the right car. My father works on cars as a hobby so I trust his judgement. The car did have CarFax and no accidents or anything serious was reported. After weeks of looking for the right car and hours of reflection I decided topurchase this particular car. However the used car manager, Scott Patterson right of the bat came off as an arrogant sales man who only cared about money and not the needs of his customers. The reason I am mentioning this is because during the negotiation process ofpricing the car to it's true value he would not budge on the price what-so-ever. His mannerisms and attitude were completely unprofessional. There was instant animosity which was completely obvious. Who knows why? The only reason I continued with the sale was because my salesman, Tim Savage was great, and I needed a car that day. The whole day my parents and I were promised that if the car continued to have battery problems after that day the dealership would replace it with a brand new one. Before I drove off the lot the car went through inspection and servicing. I was told verbally and through paperwork that everything was clean and the battery had no problems. Today (one day after purchasing) every time I started the car it struggled to turn on. The battery was hanging on and every time I restarted my car the settings would change back to default (huge indicator of a battery issue). The dealership/employees/management were dishonest. Again Scott Patterson the used car manager no longer wants to help me with the situation. He got his money so he does not care. BAD BUSINESS!! Remember this is one day after the car is bought. He was not even willing to give me a rental/courtesy car while my car is being serviced/detailed (This takes up 5-6 hours.) He deliberately told me "Well you better make some arrangements than shouldn't you?" Out of customer service purposes and me spending thousands and thousands of dollars, a rental car should not be an issue. He said, "That's more money coming out of my pocket". Which in reality it isn't. The worst part of the day was when he came into the room while me and my mother were signing contracts eating Cheetos and drinking soda right in front of our faces. His greediness and rude gestures/tone in his voice upset my mom and she expressed how unprofessional it was to not give me a courtesy car through the long wait. Blatantly he replied, "DUDE LISTEN, she is not getting a rental car. I'm losing too much money!!" Scott took it too far when he disrespected my mother by calling her dude. She was nearly in tears and Scott walked out with a smile on his face. It is apparent that Customer Service and leadership qualities of Team Ford of Marietta Management DO NOT EXIST. I am absolutely appalled, disappointed, hurt, and angry. How me and my Mother were treated. This is entirely
UNACCEPTABLE. This is BAD business. I will never recommend anyone to purchase their next vehicle from here. The dishonesty, lack of respect and customer service, and disrespectful acts has gone too far!!

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

13 days ago by centurion
Having been scammed numerously by some fake spell casters especially DR IKORODU,am here to file a...
24 days ago by ned l.
Teresa Violet Arasheben - Teresa Violet Arasheben---The best person to work ans...
(This Post is in reply to "Alex P." And the FALSE allegations by "Alex...
77 days ago by Amaljohan
Asset Gold Pvt.Ltd - Migration Fraud
ඔබත් කදානෙහි පිහිටි Asset Gold නමැති...
320 days ago by Notagain5275
John Allen Stewart ( Signature Solutions ) ( Liquid Secrets Inc ) ( J&A Premier Capital Corp ) - Trade Scam Scheme : DO NOT SENT THIS GUY MONEY
John's personal and business operations will constantly be updated every 30 days and his...
373 days ago by FoolMeOnceShameOnYou
CableLink Solutions - Suncontracted us to do work & never paid
Wendy Reynolds reached out to us on behalf of the company owner who is trying to get things caught...
392 days ago by laphotographer
Michael Silberman - Michael Silberman DISTURBED SILBERMAN THREATENING &...
It's a shame that I can't find a way to delete my previous post. (above). In the...
415 days ago by FoolMeOnceShameOnYou
Expect Payment Solutions - Derek Garvin - Credit Card Processing Scam Artist
Where to even start. I'm a small business owner who had done business with Expect for about...
459 days ago by User445499
Hi CrookedlyBouquet Please provide the trade ID of the trade you are referring to, will take a...
475 days ago by 666invocation
Elizabeth C. Pellerin - SOCIOPATH
Lucifer's spawn, invoke me

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in