telus mobility celluar wireless company cellphones calgary , Alberta

31st of Oct, 2011 by User991765

telus mobility does not honor thier contracts. they ofered me an iphone 4 if we pay the balance of the bill . but when i called back within five days they toled me to get it by creadit card to ge the phone. but it was going to be put on our bill and the contract payout on the bill as well. but did not stand behind thier offer of the phone. so i never did get my iphone 4 i wanted on the 4 g network and now they also did again do the same thing to my daughter who is only elven years old and shes under us as well . on the pcs side of telus and they promised here an new phone called samsung evergreen and they said they could payout the contract and price of phone on the bill if we pay the remander of what was owed and now they telus us we need a creadit card as well or we could go down to awc and buy it for $7. but they did not keep thier word at all and they tells us a differnet story about our contracts and what we ow them and thier not very honest at the company anymore and not realy regulated niether. and so then i moved over to the other side of telus mobility mike department and good so far. but the pcs side lies why to much. and if your phone breaks down you have three chances to get it repaired like my old pcs blackberry and it did get repaired and failed agaian . called telus and they wanted me to repair again but thier policy is three stricks and you get a new phone. they did not even keep thier end up. niether i do like the company just want they to know to treat customers fairly and keep thier word. and they need not too lock thier ivr with your account s with them . they need to honor all types of phones on thier networks.

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