Consumer reviews and reports on scam companies, bad products and services
Tiger Direct Shabby products with deceptive warranties, Internet
11th of Nov, 2011 by User766238
I purchase 4 pieces of Ultra Products Stackable devices which included HD enclosure, multi are reader, usb but and a power supply which allows all devices to power from the power supply instead of numerous individual AC adapters. The whole idea of these stackable devices is to eliminate clutter. Ultra advertised that if I registered the products with Ultra the warranty would be lifetime on all devices. It is now 2 years since purchase and the power supply quit. Ultra states that they cannot replace or repair the power supply and will not take back all 4 piece. Without the power supply, the entire reason for purchasing the stackable system is negated. Ultra had the audacity to offer me an outlet strip with on/off switch as resolution. So I turned to Tiger Direct who sold me these products for resolution. All I got from Tiger Direct was a sympathetic apology that declined to do anything to help me. I would not trust products from Tiger Direct. If they choose to market products from manufacturers who offer deceptive warranties that they cannot honor then Tiger Direct should take steps to resolve the problem, but they won't!

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