Turkish Airlines

Turkish Airlines LOST LUGGAGE istanbul, Internet

28th of Jun, 2011 by User346230

Turkish Airlines lost my luggage while traveling domestically then i had to catch a flight internationally with Aeroflot to my country. Turkish Airlines representative promised to have my luggage delivered to my home address. They claimed, told my friend in Turkey, my luggage was on board my flight, they have rushed it, later they called my friend and told him, they sent the wrong luggage. In Moscow, I had to return the wrong luggage and catch the flight to my home town. Again, Turkish airlines representative promised to have my luggage delivered in few days, and they gave me a phone number. Phone number no one ever answered.
You probably guessed it. Yes, Turkish airlines never delivered my luggage. They claimed it was in Moscow, i had to go get it. I had to fly 2000 km and pay from my pocket to get it. I refused. I reminded their promises. My friend in Turkey was coming, so finally they delivered the luggage to his address in Turkey, He paid $150 for second luggage and so far Turkish airlines have not compensated me for the mistake. I had my cell phone, special glasses and few other items stolen from the luggage as well. I complained too many places, finally Turkish claims they will give me $300, but, I have to collect it from Moscow. Again a game. Why cannot send to me, mail me, send to my bank account, etc. They have shown no remorse. We have boycotted Turkish Airlines. I was invited for a training in Turkey, and the organizers knowing my dislike, and problems with Turkish Airlines arranged not only my but all 30 attendees flights with other air carriers. Glad they lost clients. Keep it up, and Some day you will see "Globally yours". Maybe have an UP added.

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Comments

4670 days ago by Fiangol

Dear sir
I, m Pezhman Fiangol. I've travelled by your plane from Shiraz in Iran to Istanbul and changed my plane
to London 10 days ago . Unfortunately, your luggage system lost one of my bags and I had to report to
Heathrow airport in London . Now despite of passing 10 days the ''Global Luggage Solution '' in London
couldn't find my bag . Could you please follow my lost bag in your airport ?
My flight number was 1989 (Istanbul to London) in 2 July 2011.
My e-mail address is [email protected]