Consumer reviews and reports on scam companies, bad products and services
twinspires
twinspires betharness.com brisnet will charge you for yesterdays, newspaper Internet
11th of May, 2011 by User155293
Brisnet is a information provided for horse racing. Along with information on horse racing they provide picks for different tracks. Icame off a page that offered free handicappers edge. clicking onto that page led me to what i thought was free info.on that page I clicked onto Analysis by professional handicappers. it was 9 pm Sunday evening when Iclicked to see these analysis. It turned out that they were picks by handicappers. For different tracks.I never was on this page prior to that night but I have purchased from them before, such as a racing form. When I clicked onto these professional picks, racing for the day was over, and racing had ended for the day. They claimed to have picks for about 7 different tracks in which I was curious to see if their picks were any good for future references..They had 7 tracks so I went thru them and after 5 choices out of seven, a notice came up that i didn't have any money left in my account to pay for further info. This is when I realized that this info wasn't free after all. When I realized I was being charged for races that were already over, I proceeded to call 1-866-891-5100 and I spoke with a Shawn Autry.
I explained to him that I ended up being charged for info that I thought was free but, more so, i was being charge for something that I couldnt use.. It was 9:30 pm and he had told me to call in the morning and explain to their office on what had happen and they would straighten it out for me. Well , it wasn't that easy. After talking to two individuals I requested to talk to a supervisor. She denied me a refund of $35.00 (which is what I was charged for) on the basis that I was the one that made the mistake and it wasn't their fault I agreed that that I made the mistake but I did not benifit from it, cause the info did me no good, and it was old info. I tried to explain to her that it was like buying an old NEWSpaper and paying for old news.She would not refund me my money and thought it was rightfully hers to keep. So I told her if that the way she was going to constuct business, that I would contact the attorney general. She made me an offer of giving me back 50% , I refused her attemPt to insult me. She was going to pay me back WITH 50% of my own money? I told she knew it was mine,but wouldn't budge. I asked her if I had dropped 35.00 onto the grounD and she was next to me, and she knew it was mine, would she pick it up and just give me half?. I asked her how low could she get. that really insulted me. So I told her that she just bought 35.00 of cheap advertisement, and so this is the report that I am sending you, a copy was sent to consumer affairs and a copy to the atty.general. I felt that others should know on how they feel that money that isn't suppose to be theirS, is still theirs. The supervisors name was shelly. these type of people should be shut down, and their license should be taken away.
Comments
1777 days ago by Anonymous
If you are too stupid to use their website you should stick to AOL. Why are you clicking on links that generate a charge then complaining that you were charged? You honestly expect any site to buy the 'I didn't know the products your were selling were for sale' line?

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