Consumer reviews and reports on scam companies, bad products and services
Two Drops
Two Drops of Beauty Medspa Marilyn Capote Does not stand by their promises made with Groupon deal. Gilbert, Arizona
20th of Sep, 2011 by User665287
I bought a Groupon deal for this establishment for 20 units of Botox. I know I need 24 units in my forehead so I was curious about the cost of the additional 4 units. On Groupon, there is a question and answer area. 2 other people had the same question as I did and asked the cost of the additional units. The owner, Marilyn C. answered on TWO questions that the additional units would cost $6.75 per units. Good deal, her answer made me buy the Groupon. I called and made my appointment. Not only did I get a bitchy, condescending woman on the opther end of the phone, I learned that the cost for additional units is actually $12! I read the Q&A to the lovely receptionist and she told me it is $12. I asked to speak with the woman who write the $6.75 price, the owner and received a call back a little while later. I explained that I bought the Groupon based on what she said on the Q&A and she said that the $6/75 price per additional unit is only good if you buy 20 MORE units. You MUST buy the units in increments of 20 in order to get that price, otherwise it is $6.75 per unit. No where did it stipulate that the magical number for the $6.75 price was 20 units. No where. I told her that an ordinary consumer would take her at her word that the additional units were $6.75 as promised by her own words. She didn't care and had the nerve to tell me that it was 'open to intrepretation'. NO! You were clear saying that additional units were $6.75. This is a classic case of Bait and Switch. I am glad I saved the Q&A section of the Groupon to prove the price promised was $6.75. I called Groupon and reported the business and they gave me my money back. It is a real shame that there are businesses that exist that treat their customers this way. Once the injections were complete, I doubt a woman would argue in a medspa setting about the difference in price. This is not a company to do business with. Can you trust a company to inject you with Botox when they cannot even be honest about their pricing? No, you can't.
Comments
4550 days ago by Susie S
Suzie S.


SKIN is amazing! I've been a client for a little over a year. My first experience was with laser FRAXEL. Rosario and Desiree were both fantastic and the treatments couldn't have been better!

I just recently went in for my first go at botox. Now, I am one of those ladies that just doesn't do well with needles. I can't look at them, think about them, let alone want to allow someone to come near me with one. As I told Joie, they are my kryptonite! Yet, the appeal of a line free forehead gave me the courage to do it. And who knew...it would be so EASY?! To say it was a "pinch" would be exaggerating. Shellie was so adept with the injections, in a few places I didn't even feel anything!

The result, I have a still and beautiful forehead. The awful furrow line between my eyebrows, gone! And I'm still completely able to move my eyebrows in expression. Shellie, RN had asked what I was looking for as far as some movement, no movement. With it being my first time, I didn't want to be "frozen", I got the exact result I wanted. I couldn't be happier and I can't wait to see her again in 6 months!

Go see the wonderful and beautiful people at TWO DROPS, you will be overjoyed with the results you get!.
ummm. YES YOU CAN!
4550 days ago by Susie S
Tiffany T.

Best place in town!!! Even if I didn't live in Gilbert I would drive across town to visit Two Drops of Beauty medical spa! Upon my first visit, they not only assessed everything that I was inquiring about inside and out, but even went so far as to set me up with some samples of the products that I was looking at in order to make sure that my skin would respond well to them.

If that wasn't enough, their staff took the additional time to give me a call about a week later to check in and see how everything was working out.

I now have a great relationship with a number of the staff at Two drops medical spa who are each very educated in their field. Above all they are more concerned with helping their clients than making sure that they sell you as much as possible.

I would recommend this place to anyone looking for a trustworthy group of educated people who are looking to help you out with any questions or concerns you may have.

Give them a shot! I promise you won't regret it!

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