Consumer reviews and reports on scam companies, bad products and services
U.S Passport Now
Scammed me out of $129.00 for a passport I never got
7th of Sep, 2011 by Ridiculouswebsites
I found this website online to get a passport for my son. I called the next day trying to figure out the process because the page is very confusing. The told me in addition to the $129.00 I would have to pay another 150.00 to get the passport.

I thought this was absurd, so I asked to cancel. They said they would keep $50.00 for some kind of "holding" fee for the passport that I ordered...My response was that it has only been a few hours, what passport spot have you been holding on a weekend?

The customer service rep named DANYEL was very rude and smug about the fact that no matter who I spoke with, I would not get the full refund.

I spoke with another "supervisor" named "David" who seemed almost irrate over the fact that I would not budge on wanting my refund. He refused to give me a billing address or any more information other than "David".

I called back several times and got the same 3 individuals each time.

There is NO ONE to complain to, NO CORPORATE, The fineprint is Very CONFUSING and MISLEADING!

This is A TOTAL SCAM!!!!!!!!! Someone needs to do something about this with a lawsuit, because they are making money off of the lack of services they provide.

I am still waiting for the remaining amount!


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