Consumer reviews and reports on scam companies, bad products and services
USPassportnow.com
uspassportnow.com Scam Boca Raton, Florida
13th of Mar, 2011 by User349930
I paid top dollar for uspassportnow.com 24 hour expediting service and it took 8 days to get my passport. I was given incorrect information about the documentation I had to submit from the "specialist" who was handling my case. This delayed my passport renewal and I had to pay for more documents to be overnighted, another $35. Their courier did not pick up the documents that I sent until a day and a half later.... more delay. My passport was finally processed and it was overnighted to me... but I had to pay an extra $20 because it would have to be delivered on Saturday. Had they done their job correctly, I would have received my passport on Tuesday. I was assigned a "specialist" to handle my renewal. I figured that meant that since I paid top dollar ($300) I would have someone dedicated to my account and someone I could contact if I had questions. Nope. It was impossible to get him on the phone. He did not return messages. You can't even contact your uspassportnow.com specialist via email! When you are lucky enough to get someone on the phone, they are rude and show zero interest in trying to help you. I asked for a partial refund since I didn't get the service I paid for. No surprise that they were rude to me again and said that the did process the passport in 24 hours. 8 days = 24 hours? I'm disputing it with my credit card company. These are horrible HORRIBLE people. Do not use uspassportnow.com !!!
Comments
2498 days ago by Anon18382
This site--USPASSPORTNOW.COM--is a total scam! I placed my order over the weekend, and couldn't get an acceptance agent appointment until early in the following week. The site neglects to tell you that there is a 14-day federal law that states you cannot hand deliver the passport package if you are not traveling within 14 days, therefore you can't take the passport package from the post office. This is false advertising by USPassportNow.com! After numerous attempts to get my money refunded, after waiting on hold for an aggregate time period of over three hours, due to being hung up on numerous times, the customer service representative couldn't even give me the mailing address of the company. However, after disputing the credit card charges with my bank, my bank provided their billing address for me. It is: 551 NW 77th Street, Suite 200, Boca Raton, FL, 33487. This address is different from their other address, which is suite 204. The simple fact that they would not provide their address over the phone to me, coupled with the fact that the representative was unwilling to connect me with a supervisor, raised a plethora of red flags that this LLC is a scam! Someone needs to file a lawsuit with the attorney general's office to stop this immoral LLC from stealing peoples' money by providing misleading information and false advertising, not to mention the purported claim on their website that they are U.S. State Department approved and nationally accredited. However, a quick search on the better business bureau website reveals that they are not an nationally accredited BBB business, and there are an enormous amount of passport services with similar names operating in the Southern Florida region; I'm guessing they are in collusion under the same bunch of fraudulent scam artists! BBB website lists the operator and owner as: Principal: Mr. David Stock (Director of Operations) and Mr. Marek M Maczynski (Owner).

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
110 days ago by Notagain5275
John Allen Stewart ( Signature Solutions ) ( Liquid Secrets Inc ) ( J&A Premier Capital Corp ) - Trade Scam Scheme : DO NOT SENT THIS GUY MONEY
John's personal and business operations will constantly be updated every 30 days and his...
2
163 days ago by FoolMeOnceShameOnYou
CableLink Solutions - Suncontracted us to do work & never paid
Wendy Reynolds reached out to us on behalf of the company owner who is trying to get things caught...
3
182 days ago by laphotographer
Michael Silberman - Michael Silberman DISTURBED SILBERMAN THREATENING &...
It's a shame that I can't find a way to delete my previous post. (above). In the...
4
205 days ago by FoolMeOnceShameOnYou
Expect Payment Solutions - Derek Garvin - Credit Card Processing Scam Artist
Where to even start. I'm a small business owner who had done business with Expect for about...
5
249 days ago by User445499
DO NOT DEAL WITH STEFAN SNYDERS/////Bitcoin.de - Scammer/LIAR
Hi CrookedlyBouquet Please provide the trade ID of the trade you are referring to, will take a...
7
265 days ago by 666invocation
Elizabeth C. Pellerin - SOCIOPATH
Lucifer's spawn, invoke me
8
268 days ago by Fuckmichaelscamese
Michael Salese - Michael Salese Getting ripped off by Mike Salese Bangor ,...
FUCK MICAHEL SALESE. I hope he gets burned alive!!! His children too!!
9
271 days ago by javierluna
ebay seller starpics4u - selling fake autographs to the consumers online
ebay seller starpics4u is an autograph forger. He doesn't always go out and get autographs...
10
272 days ago by CrookedlyBouquet
Stefan Snyders consultant at bitmex - this man is a fraud! he will rip you off!
NOT false information. You (Stefan Snyders) try and scam people out of Bitcoin on bitcoin.de...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in