Consumer reviews and reports on scam companies, bad products and services
Verizon
Verizon Verizon Home Phone Service Ignored Concerns of My Elderly Mother, Treated Us Poorly Internet
12th of Sep, 2011 by User819295
My elderly mother (59 yo) has been calling Verizon for weeks now asking that they resolve a strange noise in the line. Verizon has not addressed the concern. My mother's line stopped working today -- no one can get through to her (from neither a landline nor cellphone). I called Verizon and they told me that there's an outage in the area that "should be fixed within two days." In spite of this, I was able to get through to my mother's neighbor without any issue. I called Verizon to ask that a technician check on my mother's line tomorrow to see what's going on and to make sure that she is can connect to others if she has an emergency, but the manager-on-duty that I spoke to wasn't just unhelpful and unwilling to understand our situation, she was also rude (hung up on me, raised her voice). I was able to find out that her name is "Troy" and supposedly works in the "Pittsburgh office." I want as many people as possible to know how Verizon is treating us -- treating my elderly mother -- and how they respond to the concerns of customers. First and foremost, I would like for Verizon to fix my mother's line once and for all. As a paying customer, she has a right to an outside connection via her landline. The technical issue regarding Verizon's service is putting her in danger by limiting her ability to communicate with others if a need to do so arises -- any company, any person, ought to be able to understand that. Furthermore, I'd like for "Troy" to receive notice on how to treat Verizon customers.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
89 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
3
93 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
6
94 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in