Consumer reviews and reports on scam companies, bad products and services
Vocalcoity
Vocalcoity Complaint: Horrible Service. Do Not Trust Them Atlanta, Georgia
6th of Nov, 2010 by User638734
I signed up for Vocalocity because the sales person gave me the lowest price compared to the other business phone companies. I took her word that the experience with Vocalocity far exceeds all other phone companies and that they are the best.
My first mistake was believing her. I will also file complaints with the FCC and BBB to get my message across to Vocalocity and the world. When transferring my phone numbers, Vocalocity typed in the wrong phone numbers to transfer and that ultimately too 4 months. Yes, 4 months to transfer my phone numbers to them. I did not use their phone service for even one minute during the period they did not have my phone numbers yet Vocalocity charged me right on time each month. No supervisor was willing to give me a credit, all they would do is say "Go read the terms you agreed to". You would think that since Vocalocity made the mistakes, they would be willing to pay for their own issues. WRONG. Vocalocity told me "too bad" and never cared to make me happy.
What is worse is that when my business phone numbers transferred to Vocalocity, the call quality had been horrible. The call quality was so bad that I forwarded all of my numbers to our cell phones and worked on our cell phones instead of the Vocalocity phones. The connection with Vocalocity sucks and their tech support lacks knowledge of their own phone system. When I requested to cancel, all they would tell me is to submit my information online and someone will get back to me. Not only did it take 4 business days to get back to me. Vocalocity refused to give me any credits. I've paid them $4000 so far and they have refused to give me one penny back.
I have not been able to use their phone service. I was not sold what I was told. They don't care about their customers and are only concerned with taking money.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
120 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
3
124 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
6
125 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in