Consumer reviews and reports on scam companies, bad products and services
wepay.com 1-855-GO-WEPAY (1-855-469-3729) Wepay holds money after numerous times saying it would be released palo alto, California
9th of Nov, 2011 by User140778
Wepay will hold your money and give you no reason...will not let you speak to a LIVE person says you have to email them even though on numerous times they said you were going to get your money...but you NEVER will. They asked for inofrmation that they already have access to...stall tactic and a bunch of CROOKS see transcript for proof...I have much more including emails saying problem was deemed resolved. Hi there!
→Chris I was speaking with Jackie today about an outstanding payment of $75 and she said it would post Tuesday but it did not and today I spoke with her and she said it would post today but now I received an email from you guys saying there was a problem...please help.
chrisc: So I just spoke with her
→and....
chrisc: It seems we need a bit more information on what you're doing
chrisc: Can I ask you to email exactly what you're doing to my manager?
→what do you mean?
→I am trying to collect my money
chrisc: Just some information on your business
→it clearly shows on my website
chrisc: You can email it tosophie@wepay.com
→what is her number?
chrisc: I understand, I think they just want you to explain it
→what is her phone number so I can speak with her live?
chrisc: Unfortunately she can't be reached by phone, it's all through email
→then who can i speak with live?
chrisc: You can email her and ask her to call you, if you'd like
→she wants to speak with me not the other way around..correct?
chrisc: No, we just need more information on the business
chrisc: So any documentation
chrisc: Stuff like that
→that is pretty vague...
chrisc: That's all the information I was given, I do apologize
chrisc: You can shoot her an email explaining that you would prefer to contact her via phone
→I was sent an email from her saying the problem was solved after my chat with Jackie so again what is the issue?
chrisc: Well like I said, it appears that we just need more information, on what you're selling, you store, stuff like that
→All she has to do is look at the store as it clearly states what is for sell.
→sale not sell...
chrisc: I understand that, but I think they just want more information
chrisc: Like I've been saying, you're best bet is to just shoot her a quick email
chrisc: Since she'll know more than I do
→then have her contact me...as far as I am concerned I have chats from you and Jackie where you said payment went through and to send it
→my email is down so i need a phone number
chrisc: I'll let her know, but she has explicitly said that she would need the information by email
→hello?
→i cant send it when it is down not to mention i have no idea what information she is seeking
chrisc: Any information regarding your company
→its on the website

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