Consumer reviews and reports on scam companies, bad products and services
Western Brokers 692136 Alberta Inc. Company sold a D9H Cat with a covered up blown motor, Internet
3rd of Oct, 2011 by User984717
I would like to tell you about an incident that has happened to my husband concerning a heavy equipment dealer in Edmonton with hopes that you can help us out. Last week my husband was looking for a D9H Cat to purchase when he ran across this ad on the internet that said they had a D9H for sale in good condition.The ad was from Western Brokers, so he phoned there and talked to Jason about this Cat. Jason said it had $40,000 worth of work just on the motor. We went there on Sept.30th and my husband looked the cat over and started it up. Everything seemed good and the cat seemed to run well,other than the fact that one of the injector lines was leaking fuel so we didn’t want to run it long.
My husband had an injector in the bush so he told Jason he could fix that.So we gave Western Brokers a bank draft for $29,400.00 and got a guy to lowbed it to the bush for us. We left there around 3:30 in the afternoon,and the cat arrived at the bush later that evening (which cost another $2974.69) in lowbed fees. So the next morning my husband went to the bush and fixed the leak on the fuel injection line which was an o-ring. Then he started the cat up to let it warm up, and while the Cat was sitting idling he noticed smoke coming from the injector line that he had just put a new o-ring on.So he took a look and noticed the head on the motor was really hot, so he shut the cat off right away and checked the anti-freeze level. The anti-freeze was down so much that there wasn’t enough for the water pump to pump anti-freeze to the top of the heads to cool the engine. So he put warm anti-freeze into the Cat until it was full then tried to start the engine. He just rolled it over but never started it yet and anti-freeze blew out the exhaust and turbo and top of the rad. He also noticed that the stuff you put in to plug holes in radiators, etc come out of the rad. He looked in the rad and it was right full of this stuff.( Someone had tried to solve this problem before by using this stuff). After that my husband phoned Jason to let him know about the motor and only got his voice mail, so he left him a message about the motor being no good in the Cat we had purchased from him the day before. My husband phoned Jason again after the weekend(Monday Oct. 3rd) and offered to get the motor fixed if fixable and pay for the labour if they would pay for the parts.Jason was nice about it and said he would get back to my husband. In the meantime my husband phoned Union Tractor in Red Deer and Penner’s heavy duty equipment in Prince George B.C. and they both suggested to my husband that it would cost too much to fix the motor because of the stop leak that was put in it to try and cover the problem up and that there could be more unforeseen problems and it wouldn’t be worth fixing for the year of the Cat. So my husband phoned Jason back and let him know he wouldn’t be fixing the machine,and that they would have to take the machine back and just advertise it as a parts machine to sell, like he should have done in the first place. My husband told Jason that after owning the machine for a year and a half, he had to have known the motor was no good. So he had to get back to my husband again on it which he did and told him the best they could do was give him $3500.00 back which my husband declined and told him he would seek further action. And this is why we are e-mailing you in hopes that you can help us and others who may go to these people to buy equipment also.

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