www.dellpartsnmore.com www.buycomputerpartsdirect.com No communication, no contact info, 5 week delivery time, dirty parts Lake Hiawatha, New Jersey

27th of Nov, 2011 by User438729

This company is shady enough that it has to change its name about once a year. It is now called www.dellpartsnmore.com, but can also be found by doing a Ripoff Report search on Compu Technologies or www.buycomputerpartsdirect.com. Read the business owner's abusive responses to customer complaints. Well in my case it was the same old, same old. Ordered product in mid-October, received the last week of November. I don't know if it will work, but I hope it does as the whole process of filing any kind of claim is purposely impossible and intimidating. I wouldn't have ordered this, but had passed it along to my secretary who dutifully ordered it for me. When we were 3 weeks without any communication or product, we went back to contact the company. Guess what? No contact information. Now the business owner's diatribes to others state that he sends out upwards of 5 emails, but rest assured, we never received one. If he replies (and he probably will--he's very defensive...hmmmm wonder why?), he will probably swear that he sent emails, but I give you my word, he didn't. This just seems to be a shady way to do business, and the rebuttals to other Ripoff Reports speak volumes about the quality of "customer service" one can expect. Most of his responses are along the lines of "You checked boxes that said I could screw you over, so it's your fault you got screwed, not mine." Seriously, do the search, I couldn't make this up. Also interesting to note is how many times he calls his customers liars and morons. Real integrity there in Lake Hiawatha, NJ. I would shy away from this "company" ever again. I will post an update later as to the quality and functionality of the dirty, sticker-residue covered part that I received. But seriously, if you haven't ordered from dellpartsnmore.com, don't. It's not worth the trouble. The owner is definitely certifiable.

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Comments

4511 days ago by Techiemoore

SHUT THEM DOWN.
These people have a 5 week delivery policy. They make you sign all these e-forms and jump through all kinds of hoops so that they are not legally liable for anything they do. These people conned me out of $20.00. Do Not Buy From dellpartsnmore.com OR their eBay name dellpartsnmore OR their sister site www.buycomputerpartsdirect.com . No communication, No contact info, Failure to deliver product. Thieves.