We have made several attempts to speak with the driver, another representative and even the CEO to no avail.

They scam me by jacking up their binding contract price, they arrival with a half full truck and only two men, in which all of our property would not fit on this truck. I had added expenses for transporting the remaining property from one city to another city by personal truck, the driver was purposely loaded items slowly it took them from 7:45am to 2:00 pm to load (approx. 7 to 8 hours).

We was lied to about the where bouts of our property. We was told by the driver that he had an accident in one city and was on medication and that was why he could not met the delivery promise date. When we call his so call Supervisor/CEO he claimed that the driver was bitten by a spider while sleeping at a motel and was in the hospital and assured us he would call the hospital to find out the release time and give us a call back..... after waiting for a call back, I decided to call the supervisor/CEO b back, the supervisor/CEO would not answer his phone.

Only after I promised via text to file a Criminal Theft Charge with our local police department we received a call back from the Supervisor/CEO stating that he was sorry how the driver behave and promise to give us a discount for any inconveniences. We never heard back from anyone from this company the Supervisor/CEO stop answering his phone.

I made one last attempt to call the driver in hopes he would have some type of compassion for our family. There me and my family was dirty with no change of clothing, they have everything we own on the truck with them, my daughter's asthma machine, my heart medicines, work uniforms, our children school uniforms and other irreplaceable items-everything. When he answer the phone I told him that we needed our property back as soon as possible and that the way Xpress Relocations, Inc was conducting business with no call backs, totally non-responsive , and disrespecting their customers was unacceptable business behavior.

The Driver yelled a racial slur and obscenity and stated that I would get my crap on Monday..don't call my phone ever again he hung up the phone on me.

That's when I had enough of this incompetent company and decided to file a complaint. Buyer Beware...Caveat Venditor- I don't want this to happen to anyone else out there be carefully do your research well.