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Yardsellr.com
Yardsellr.com Yardsellr..Vague advertising led to incorrest order! Internet
11th of Apr, 2011 by User781752
Several weeks ago I ordered a Star Wars Blockade Runner from the web-site Yardsellr.com. First of all, I had to contact the seller a week after I placed the order to remind him to ship it. He claimed the site is not set up as it should be and that's the reason he didn't "even know it had been sold". Second of all, the item I received was not what I was looking for. I wanted a plastic model kit (one that must be assembled), not a pre-assembled toy. I have contacted the seller and Yardsellr to say that although I did not feel the site or the seller was being dishonest, that the ad was sufficiently vague as to cause me to make a costly error in ordering the item. Although Yardsellr agreed that the ad was vague, the response was not satisfactory. Yardsellr basically said (twice), the misunderstanding was my fault as the seller, at the end of his ad stated that if I had any questions, please feel free to ask. The ad, as he placed it, is as follows "This sale is for a Star Wars Blockade Runner, my favorite of all the ships in the Star Wars Universe. Really hate selling this one. It is unopened and a great piece for anyone. If you have any questions, please feel free to ask". From the ad and the postage size picture of the item I was certain that the item was a plastic model kit and therefore did not ask the seller other questions as Yardsellr is stating I should have. Basically I am not doing this to be difficult or to receive some kind of refund. I am doing this to get some kind of statement from Yardsellr that in the future, sellers are required to be more clear of what they are selling, specifically if an item is a "collectable" and therefore not to be considered as anything else. I do not feel that just stating in the ad that if you have any questions, please ask, is some kind of legal band-aid that should absolve the seller or company of any wrongdoing. Everyone who saw the ad told me that they could assume that the ad was for a model kit, not some toy or "collectable" as they call it. I think the site assumes that potential buyers "know" that they are selling "collectables" and not anything else. I believe they should make their ads more clear as to what exactly they are selling. Caveat Emptor Buyer beware at Yardsellr!!!
Comments
2836 days ago by Yardsellr
Sorry that you were disappointed in your purchase. We work hard to ensure our members have a great experience on Yardsellr. For this reason we offered the opportunity for you to return your item for a refund.

We stand by our decision in that we would not consider this a case of misrepresentation. We require sellers to be honest in their descriptions. The seller described this as a "a Star Wars Blockade Runner" and that is factual.

We've held tens of thousands of successful transactions resulting in tons of happy buyers and sellers. We are truly sorry you have been disappointed and hope that you'll have better experiences in the future, wherever you may buy.

Lisa
[email protected]
2819 days ago by Spenc
I ordered 2 bags from yardseller.
When I got the bag which is different from the picture and description.
I contacted the seller and yardseller team to return it.
The result is they put my mail in a junk mail.
The another bag is disappeared.
But they already charged me for them.
Can't believe still have fraud website seller out there in a marget.
They deleted my negative feedback.
2792 days ago by JOlson
I've ordered countless items through Yardsellr and have only had one bad experience. I received something completely different than the item pictured. Yardsellr helped me promptly and efficiently. I think they are great and definitely one of the best places to find/purchase Star Wars collectables. So in response to "Spenc", I think if you had difficulty with them its probably your fault. Especially if the email you sent them resembled your comment on here in any way. What the hell are you even trying to say? And why is it written in that manner? Is it supposed to be a poem of some sort? "The another bag is disappeared"?? Bag of what? And there is a "fraud website seller out there in a marget"? What's a marget? If they put your email in a "junk mail" its probably because they couldn't understand it. My advice to you would be to have someone who is neither retarded, nor five years old rewrite your email. Then they will be able to understand it and they will help you with your problem. Well one of your problems. I'm certain they can help with your order. As for your basic lack of grammatical prowess, perhaps an English course at your local community college would help. Or maybe you could sit in on a second grade language arts class. Lol.
2758 days ago by Jamien
I ordered from Yardsellr and recieved item was broken. Contacted seller and they said they can't do anything so contacted yardsellr, they said they would replace money. over 2 months and nothing. So contacted BBB 3 days after my claim was submitted to yardsellr I got paid. Then they wrote back to the BBB stating that I never bought the item in first place, and that no money is due. So I submitted that I did, with emails and links for my proof.

I was also banned for a family member from out of town bought an item off of me, and yardsellr claimed it was fraud? And then decided to ban me. I seen no where on the terms/policy you can not sell to a family member out of town. I have still yet to receive payment for my item sold. (Yes filed BBB complaint along with previous complaint) yardsellr came back to say I never sold anything.

This site will ban you for any negative comments against them, I guess scared of the truth. If the people were able to speak out about the site I am sure they would be pretty close to closing time for them.

Thank you for your time.

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