Consumer reviews and reports on scam companies, bad products and services
Charter Communications
Charter Communications Charter is OUT TO GET all they possibly can Madison,, Wisconsin
21st of Nov, 2010 by User364607
I have had Charter Communications as a TV provider since 1977. Always paid bills fully and on time. On 8-29-10, I inadvertantly put in 1 number wrong from my checking account(on their "my account" online form, and they charged me $25.00 for "insufficient funds". Couldn't they have contacted me first since I was such a long term customer and this had never happened before?????? Also, for a brief time in 2008, I also had Charter Internet service. After MANY problems with getting on the Internet, and 4 (four) service calls by their techs., the techs finally told me to get another Internet provider, since Charter could evidentally not handle my computer. I knew that I had to bring back my "moetum", and I DID. Now that I have stopped Charter for TV service (11-08-10), they tell me that I NEVER RETURNED their "moedum", and are charging me $23.00. Thankfully now, I am out of Charter communications completely, but they wrongfully charged me $53.00 to get out!

DO NOT USE CHARTER COMMUNICATIONS---they will "nickel and dime" you!!!!!!

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