Consumer reviews and reports on scam companies, bad products and services
DermaWand UnEthical Business Practice Greensboro, Georgia
19th of Feb, 2013 by User271549
I ordered DermaWand on 01/13/2013 over the phone. I had attempted to order from the website but was not able to complete my order online due to internet connectivity. On the DermaWand website it says "Free Shipping". and you pay $9.95 for the first 30 days. Then underneath it says you pay an additional 14.95 for S+H . I had no idea that I was going to be charged again for S+H! Never in my life would I have ordered a product that charged me $25.00 for Shipping and Handling. I called and spoke with Kelly at Ext.514 and she said the 9.95 was for processing and the 14.95 is for shipping and handling. I said to her " I did not agree to the additional charge of 14.95 at all. Well she said: it is on the website for everyone to read."
But what is not on the website is : an explanation of the charges that will be charged and for what? It does not explain that the ?Free Shipping is for 30 days. They also did not have the date of order shown on the invoice which I find rather absurd for any company. I had to ask the rep what my order date was and of course it was past my 30 days. I told her that i had used the device only once and asked to be able to return my order. She said no. I also brought to her attention of how "sloppy" the products were packed - as if they were thrown in the box - looked like a used product. Of course she said No they do not send out returned products. I did not get anything resolved at all. They will not refund the 14.95 that I did not agree to. I told her that it is an "unethical business practice" and that I would report them. She said in so many words " to go ahead" for she was noting it on my account. I want other consumers to know what "kind" of company they are dealing with. That is with "No" regard for their customer! This is not how you build a business!

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
1280 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
2
1505 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
4
1509 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
7
1510 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in