Consumer reviews and reports on scam companies, bad products and services
Direct Choice Warranty
Direct Choice Warranty Consumer Direct Warranty Services Did not honor bumper to bumper warenty Redding, California
8th of Nov, 2010 by User663045
Purchased my bumper to bumper, no deductable policy, in 2007. Had never put in a claim till 11/5/10 for a water pump. When I E-Mailed them to why I was turned down, was instructed to look under Leaks, as they were not cover. When I responded that Leaks were not on my contract. They responed look under Seals and Gasgets. When I responed Seals and gasgets were not on my contract. They responed look under Exclusions. As now they know I had a older contract with out all the restrictons they have on the new ones. I responded what under Excption was a water pump not covered. They did not awnser. I am a 100 % disabled vet and every dollar has to be used to it fullest. They are with out hornor, why are they still in bussness ? Well, I am at home all day, every day and I for one will make there day every day.

Here are some web sites and E-Mail address to contact them, as they do not awnser the phone as you all ready know. Send in complants to"

Consumer Relations Unit - California Department of Consumer Affairs

BBB Autoline Claim Intake

Make my day Direct Choice, you will get E-Mails, complants daily. I will call write, E-Mail, every and any one I can. Don't be supprised if 60 min, date line, DAV, congress man, and even your mother, and X mother in law.

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