Consumer reviews and reports on scam companies, bad products and services
Enterprise Rent-A-Car
Enterprise Rent-A-Car Insurance coverage scam West Chester, Pennsylvania
11th of Apr, 2011 by User919604
I went with my daughter to Enterprise after she had an accident and her car was in for repairs. They asked if we wanted the insurance coverage while we had the rental. They explained that this way if she were in an accident it would go through their insurance instead of our regular auto insurance. Since she had just had an accident I told her to take the coverage, I was paying the bill and I pay for her insurance while she is in college. They told us the coverage was 17.99 per day, asked her to initial that she wanted the insurance and sign the rental agreement. Unfortunately, 3 days before returning the vehicle, and after renting for 42 days, she scraped against a parked car's bumper while parking her rental. We called Enterprise and the woman I spoke with stated that since we had purchased the insurance we should leave info for the owner of the other vehicle to contact Enterprise with the agreement number and my daughter's name. I left a note on the vehicle since they did not return to their vehicle and told them to contact me if they had any questions. The owner called me and I told him to contact Enterprise. Now Enterprise calls and states that the insurance coverage doesn't cover any other vehicle other than the rental and I need to have my insurance company cover the damage to this man's vehicle. They claim that we declined the coverage for liability when we didn't decline anything, they offered insurance coverage for a price of 17.99 per day and we accepted. I saw an article on the internet regarding New York consumers, does this apply to Pennsylvania as well? See below Enterprise Rent-A-Car to Refund Millions
| July 21, 2003 Enterprise Rent-A-Car will pay $2 million in restitution to tens of thousands of consumers who purchased unnecessary liability insurance.
Enterprise consented to a court order resolving three years of litigation in a lawsuit bought by New York Attorney General Eliot Spitzer. During the case, the courts confirmed Spitzer's contention that Enterprise has an obligation to provide minimum liability coverage to its renters and to defend them when they are sued by third parties.
"This litigation resulted in a significant change in the practices of this rental car company that benefits consumers," Spitzer said. "The court order compensates consumers who were deceived into purchasing liability insurance through Enterprise even after the states highest court held that rental car companies are required by law to provide coverage for their renters." I feel we were deceived into thinking we had full coverage until they actually had to pay out on the insurance coverage and that if they offer insurance it should cover any damage during an accident not just their vehicle. The car was unoccupied so there are no physical injuries just property.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

715 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
940 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
944 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
945 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in