Consumer reviews and reports on scam companies, bad products and services
Flat Rate Movers
Flat Rate Movers LLC Real Van Lines or Bravo Movers Real Van Lines seem to have been very creative in becoming Flat Rate Movers LLC only with the sam
13th of Mar, 2011 by User970464
For the past 2 weeks, I have been getting quotes from several moving companies to schedule a move from Jonesboro, GA to Detroit Michigan. Most quotes were quite similar, until I talked to Seth at Flat Rate Movers LLC. He quoted me half the price that the other companies were charging. Of course, I was extremely happy but still asked whether his calculations were correct. He assured me that everything was fine. He asked me to put a deposit of $200.00 down for a quoted price of $980.00. I gave him my credit card information. I told Seth that I was flying down to Georgia in a few weeks to give him the exact numbers of boxes and items but Seth told me that he wasn't worried about a few extra boxes. He told me that I had until 24 hours before the move to cancel and send me an electronic agreement, which thusfar I haven't signed. After I got of the phone with him, out of courtesy, I called the other companies back and told them that I found a much better deal. One of the representatives warned me and told me that something was very wrong with the estimate I had received. She asked me to carefully read everything and research the company. I took her advice and did just that. I first looked for the company in the BBB website but it was not listed at all, although on the company's website it states that they are in business since 1997. I became increasingly alarmed and began to google Flat Rate Movers LLC and didn't get any response back. I was than re-directed to Ripoff Reports, where I read about Real Van Lines, which reminded me I had seen somewhere within their e-mail. After I read the reports from Ripoff, I also saw that Flat Rate Movers LLC is operating out of the same location as Real Van Lines. I immediately blocked my credit card and thank god never signed the electronic agreement. So, for anyone out there trying to use Flat Rate Movers LLC, please do your homework. I should have been alerted immediately after their quoted price was only half from that from the others and the response that a few extra items were not going to be a problem. Further, between the lines, the moving company never offered to come out and actually see the items to be moved. Seth just told me that they were going to call and confirm the move 24 hours before coming out. Well, of course, there will now not be a move with Flat Rate Movers LLC. Thanks to everyone else who took the time to report this and yes, I agree, if it is too good to be true, it usually is!!!
3973 days ago by Ema
Dear User970464,

My name is Ema, and I am with Flat Rate Movers.

Our company policy is very strict on the things mentioned here and we are taking every possible action against these elegations that have been mentioned here.

Please when you make such elegations, can you provide proof that we can follow up on?

Send your contract and all related details to us via our new Support Center.

We are simply a moving company, with a growing amount of customers reaching over 300 customers on a monthly basis these days, sometimes things get out of hand but we mean no harm and we sincerely APOLOGIZE for any & ALL wrong that you feel was done to you.

We appreciate good business, where all sides are happy, we know how frustrating a move can be and that is exactly why we put all our focus and energy so to create the easiest, happiest move for our clients, this clearly didn't happen in your case.

We have happy clients all over the country and we do wish to right the wrong that you feel has been done.

Please give us a chance to 'repair' the damage by leaving all your information in our NEW SUPPORT CENTER and we will contact you to discuss a proper compensation for you and your family, obviously, only if you were an actual client of ours.

Thank you very much for your attention and we hope you understand.

Ema J
Customer Support Manager
Flat Rate Movers
3889 days ago by Flat Rate Movers Llc Is A Scam
This company- flat rate movers Llc- is a scam! Do not use them!!'

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