Consumer reviews and reports on scam companies, bad products and services
Greyhound Bus Company
Greyhound Bus Company Told Me Ticket Was Refundable When Purchased; Two Days Later, No Refund Internet, Texas
29th of Mar, 2011 by User349323
Called and ordered a bus ticket, on my Visa debit card, from Greyhound Bus Company, on March 22, 2011; coming from Portland, Oregon; and going to Elk City, Oklahoma; and I have the confirmation number. When I bought the ticket, I asked the agent if this ticket was refundable, if I cancelled it; she replied it was refundable, but Greyhound would charge my account $18.00, if I cancelled. I explained that the person I was purchasing the ticket for, was kinda changeable. She repeated about $18.00 cost to cancel this ticket. On March 25, 2011; my friend said she was not coming to Oklahoma; that she had solved her problem in Portland, Oregon. I called Greyhound Bus, the ticket agent, at 1-800-231-2222, and asked to cancel the ticket on this same day March 25, 2011; and he told me that my ticket was a non-refundable ticket; tried to explain what the former agent had told me about cancellation; but this agent said that this ticket is non-refundable. After conferring with my bank; I called the Corporate Offices of Greyhound Bus Company in Dallas, Texas. I asked to speak with a manager; but I was connected to a man named Oscar, employee ID# 5864. Oscar repeated the same words, non-refundable ticket. I told Oscar what the lady agent had said about a refund; he just said nope, this is a done deal; your ticket is non-refundable. Asked Oscar if I could speak with a manager three (3) times and each time he said it will do no good, this ticket is non-refundable, and a manager could not help me. I know what you do to others, will always come back to bite you; I'm 73 years, and I know what I speak; Its called hard experience.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

365 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
590 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
594 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
595 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in