Consumer reviews and reports on scam companies, bad products and services
InfoCall Notified me that it would bill me each month $14.95 for services not ordered by me. Forest Lake, Minnesota
6th of Nov, 2010 by User683332
I received an e-mail message this morning (Nov 6, 2010) in which I was notified that I would be charged $14.95 per month on my telephone bill for services I never ordered. The service supposedly was for directory assistance, listings of restaurants, etc. I never had heard about InfoCall. I sent a message to the cited customerservice e-mail address that was provided in the message I had received. In my message I tersely told them that I never ordered their serives. I also stated that if they persisted I would report them to the FTC.I also called their customer service toll free number and asked the representative "what the h*ll this scam" was. I was told not to use that kind of language upon which I replied that I would have preferred to have used much stronger language. I was cautioned that if I chose to do so I would be placed on hold. I was told that I had filled out a form subscribing me to their services. I never did such a thing. The service was cancelled. A reference number was given to me. An e-mail is to be sent to me confirming the cancellation. Just to make sure that all bases are covered, I also sent an e-mail to my phone company alerting it to the possibility that it may receive a bogus bill to be charged to my account.

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