Consumer reviews and reports on scam companies, bad products and services
Oxmoor House
Oxmoor House Inc Automagic Enrollment in Book Club Des Moines,, Iowa
20th of Aug, 2011 by User793314
For over 30 years I have been a satisfied subscriber to Sunset Magazine. Last fall I noticed a cookbook that was of interest to me. When asked what I wanted for Christmas, I gave my family the cookbook card and they sent it to me as a gift. Low and behold, we did not read the fine print, which stated by ordering this cookbook I would automagically be registered in this Oxmoor House cookbook club, thus receiving 1 - 2 cookbooks a year. If I had realized this is what would have happened by asking for the 1 cookbook that interested me, I would never have asked for this gift. To my surprise, earlier this month I received another Sunset cookbook. Nowhere on the included paperwork were instructions regarding how to get out of this book club included. I have called customer service and removed myself from any future mailings, but this is a horrendous customer experience and I am sorely disappointed about the borderline fraudulent behavior. Based upon this experience, I have cancelled my long standing subscription to Sunset and will merely pick it up from a magazine counter when I get a yearning to read it.

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