Consumer reviews and reports on scam companies, bad products and services
Rhea Baker State Farm Insurance Vienna Virginia
Horrible Customer Service
6th of Oct, 2011 by UpsetinVanow
I was shopping for insurance for my new car and I contacted Rhea Baker. When I first contacted her she was very friendly and I told her I would use her and her company. When I got my car and time came to do my paperwork I was excited but when I contacted Rhea she was never available and wasn't returning my messages. I started calling more often because I obviously needed insurance and when I finally got her on the line she yelled at me and said "I'll call you when I have a chance, I have many customers that need more than an auto policy and your policy isn't at the top of my f---ing priorities!" Needless to say I got my policy elsewhere but I couldn't believe how rudely I was treated by an agent with a reputable company.

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